TBR | The College System of Tennessee

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.

We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

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Title: Vice President of Strategic Enrollment Management

Employee Classification: Executive/Admin & Managerial

Institution: Southwest Tennessee Community College

Department: Student Affairs

Campus Location: STCC - Multiple Campus Locations

Job Summary

The Vice President of Strategic Enrollment Management (VPSEM) is a full-time fiscal position reporting directly to the President of Southwest Tennessee Community College. Serving as the Chief Enrollment Officer and as a member of the President’s senior staff, the VPSEM will develop and execute comprehensive enrollment strategies for student recruitment, admissions, financial aid, and retention, focusing on student success and institutional growth. The VPSEM will create and implement a strategic enrollment plan that aligns with the College’s mission.

The VPSEM has primary responsibility to provide leadership, strategic direction, policy development and administrative oversight of the Student Affairs division. The VPSEM will lead all units in developing and sustaining a seamless, integrated student experience from pre-enrollment through career/transfer for Southwest’s ever-growing student population. Areas of responsibility include Strategic Enrollment Services, Office of the Registrar, Financial Aid, Admissions, Recruitment, & K12 Partnerships, Child Care Centers, Upward Bound, Athletics, Student Advocacy & Support, Student Leadership & Engagement. The VPSEM will also collaborate with internal and external constituents to enhance student learning and success.

The VPSEM fosters a culture of data-informed decision making to inspire best practices regarding marketing, recruitment, admissions, financial aid, enrollment, student success and retention. VPSEM must stay current with the latest best practices in strategic enrollment management, particularly in urban higher education settings.

Job Duties

• Develops and coordinates an effective organization to provide college-wide leadership to all enrollment management and student services functions.
• Develops strategic enrollment plan and provides strategic leadership, vision, and inspiration to achieve enrollment growth and student success goals.
• Works closely with the Vice President of Academic Affairs to ensure that recruitment and retention strategies are tightly aligned, promoting cross-functional collaboration to enhance student outcomes.
• Optimize human, fiscal, and material resources to ensure outstanding customer service and operational efficiency.
• Provides student centered leadership to operations supporting pre-enrollment services, enrollment services, and student support services.
• Utilize data analytics to inform best practices in marketing, recruitment, admissions, financial aid, enrollment management, student success, and retention efforts.
• Organizes all of the functions of the pre-enrollment services, enrollment services, and student support services in an effective and efficient manner consistent with the philosophy and mission of the college.
• Coordinates and communicates with the President, Vice President, Executive Directors, and staff on all necessary business, personnel and student management matters to provide input and/or leadership direction as appropriate.
• Coordinates student data gathering efforts and ensures timely data reporting to meet deadlines established by the college.
• As a change agent, develops and communicates the vision, goals, and character of the enrollment and student services functions.
• Ensure compliance with federal, state, and institutional regulations and policies related to student affairs and enrollment management.
• Develop and update policies and procedures to improve student services and operational effectiveness.
• May perform other duties as assigned.

Minimum Qualifications

• Master's degree in a related field.
  
• At least eight (8) years of broad-based, progressively responsible student services/affairs experience.
  
• Five (5) years of enrollment management experience.
  
• Demonstrated success in creating comprehensive, student-centered programs and services that increased enrollment, retention, and graduation rates.
  
• Experience in developing and managing departmental budgets.
  
• Experience in and knowledge of change management.
  
• A background screening will be required for the successful candidate.
  

Preferred Qualifications

• Doctorate in a related field.
  
• Experience working in a community college setting.
  
• Strong computer skills with experience in Ellucian Banner software packages.
  
• Experience with accreditation processes, specifically with SACSCOC (Southern Association of Colleges and Schools Commission on Colleges).
  

Knowledge, Skills, and Abilities

• Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  
• Knowledge of creative and innovative programs that enhance the relationship between academic affairs and student services.
  
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, and coordination of people and resources.
  
• Knowledge of budgeting processes and the ability to manage the fiscal affairs of a college division.
  
• Ability to promote a social and academic campus climate encouraging diversity.
  
• Ability to interact effectively and build collaborative relationships with students, faculty, staff, parents, and other college constituents.
  
• Ability to understand legal principles and federal/state laws affecting higher education and student services.
  
• Strong leadership and interpersonal skills with the ability to inspire and motivate staff.
  
• Proficiency in data analysis and the use of data to inform strategic decision-making.
  

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.

First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.

In order to be considered for the position, the following items must be uploaded:

• Resume
• Cover letter
• Unofficial Transcripts

A summary of our benefits can be found below: 

https://www.southwest.tn.edu/hr/benefits-overview.php

Incomplete applications will not be considered.

Southwest Tennessee Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.