TBR | The College System of Tennessee

We have an opening for an Academic Advisor at our Chattanooga State campus!

Our Purpose - We support and empower everyone in our community to learn without limits.

Our Values: 

We cultivate a welcome and supportive environment.

We care about the well-being of each other.

We instill trust through integrity and transparency.

We encourage fearless innovation and resilience.

We collaborate to build a better future.

Our Mission - We are Chattanooga State, a dedicated team that delivers accessible, innovative learning opportunities that surpass expectations.  Together, we enrich the lives of students, and their families; develop a talented workforce; and partner with our community to lead boldly into the future.

POSITION SUMMARY

The Academic Advisor guides students in developing and clarifying academic and career goals including academic planning, career planning, degree completion, academic student support, and engagement with the college experience. The Advisor provides proactive consultation, coaching, performs interventions, and works collaboratively with faculty, staff, campus, and community partners to promote and support student success. In addition, the Advisor is knowledgeable and works with internal and external partners to assist students with transfers, as needed. This position interprets information, guidelines, and procedures, as established by policy and regulations.

ESSENTIAL FUNCTIONS

Holistic Student Support

Advisors focus on developing human potential through the lens of social justice.  Advisors look at the whole person, because the journey requires students to manage career decisions, program choice, course selection, admission requirements, and financial matters as well as, their personal lives can influence their academic success.  Holistic advising is to understand and focus on the student as a whole person:  where an individual is in their development; what they are currently experiencing in their lives; and what their goals and aspirations are.

• Discover:  Discover students' interests, strengths, and passions. Listen carefully to each answer to questions is key to success in this phase.
• Dream:  Assist students in articulating a vision of what they might become, and then help them to develop their life and career goals.
• Design:  Work with students to co-create concrete goals, and teach students how to make decisions to achieve these goals.
• Deliver:  Motivate, encourage and energize students as they follow through with their plans.
• Deeper Reflection:  Support and challenge students to raise the bar as they continue to move forward.

Fiscal Stewardship

Assist the director with the responsible fiscal stewardship of the funds allocated to the Center for Academic Advising.

• Ensure college resources are used as intended for legitimate college purpose.
• Stewardship for spending resources to include time, money, people, and property.
• Research grant opportunities, submit proposals for approval, assist in the maintenance of required program records, and ensure that funds are utilized as planned.

Organizational Culture

Embraces and promotes the College’s goals related to the overall student experience and utilize best practices to provide fair-minded services and support for students and department visitors.

• Student Centered – appreciate the unique nature of each student and personal definitions of success in curricular and co-curricular activities.
• Collaborative in Nature – work in unison with all partners in the advising relationship – students, faculty, professional staff, and resources.
• Mutually Respectful – establish a reciprocal professional relationship with students based on an understanding of the shared responsibility and respect for the differences each person brings to the partnership.
• Accountable – timely, accurate, consistent, thorough, and honest.

Knowledge, Skills and Work Characteristics

• Understand and effectively communicate the curriculum requirements.
• Understand and effectively communicate college policies and procedures.
• Encourage and guide students as they develop realistic goals while they work on gaining the skills to achieve those goals.
• Provide students with information about and strategies for utilizing the resources and services both on campus and in the community.
• Assist students in understanding the purposes and goals of higher education and its effects on their lives and personal goals.
• Monitor and accurately document students’ progress toward meeting their goals.
• Reply to communications from students in a timely manner (24-48 hours).
• Be accessible for meeting with advisees via phone, email, virtually, and by appointment.
• Be prepared for each appointment.
• Assist students in gaining decision-making skills.
• Assist students in gaining self-advocacy skills.
• Assist students in assuming responsibility for their educational plans and achievements.
• Maintain appropriate confidentiality of student information.
• Assist students in working closely with their instructors.
• Model integrity with each student interaction.

QUALIFICATIONS

Required Qualifications:

• Bachelor's Degree
• 2 years of advising experience
• Excellent organizational skills
• Excellent communication skills
• Exceptional interpersonal skills, especially with students
• Expert knowledge of skills and education necessary for various professions

Preferred Qualifications:

• Master’s degree in higher education, student personnel, or counseling with five years of experience in educational planning, academic advising, and/or freshman-year programming.
• Experience using technology in the advising profession.

Salary Range: $40,142 - $50,178

* Application review will begin at least 7 days after posting date. *