TBR | The College System of Tennessee

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.

We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

Title: Academic Advisor

Employee Classification: Clerical & Secretarial

Institution: Southwest Tennessee Community College

Department: Advising & Career Services

Campus Location: STCC - Multiple Campus Locations

Job Summary

This is a full-time, fiscal year permanent position within the Department of Advising and
Counseling. The Academic Advisor will provide academic guidance and advisement to students on policies, procedures, and program requirements to fulfill a certificate or degree program and assists students in selecting educational and career goals.

This position requires a minimum of 37.5 hours per week. Additional hours may be required.
Some travel may be required between campus locations.

Job Duties

• Assist students in course selection, registration, drop/add, and withdrawal of courses.
• Advise students of course requirements to fulfill certificate or degree programs.
• Administer, interpret and/or discuss the results of career interest inventories with students.
• Maintain and update records and student files.
• Interpret and explain institutional policies and procedures to students.
• Other duties as assigned.

Minimum Qualifications

• Bachelor's degree in education, counseling, human services or related field.
  
• A background check will be required for the successful candidate.

Preferred Qualifications

• Experience working with students in a post-secondary institution

Knowledge, Skills, and Abilities

• Ability to provide a high standard of customer service when assisting students with
  problem resolution and ability to seek input from alternate authority if necessary.
  
• Knowledge of University and degree requirements.
  
• Ability to keep up-to-date changes in policies and procedures to maintain current working
  knowledge.
  
• Knowledge of advising practices and principles.
  
• Ability to use good judgment and work effectively under pressure.
  
• Ability to record and maintain files accurately, in paper and software programs.
  
• Ability to maintain confidentiality of records and information.
  
• Knowledge of time management techniques.
  
• Ability to interact in an effective and appropriate manner with an ever-growing population.
  
• Ability to communicate efficiently.

•  
• Cover letter
• Unofficial Transcripts

A summary of our benefits can be found below: 

https://www.southwest.tn.edu/hr/benefits-overview.php

Incomplete applications will not be considered.

The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. 

The following person has been designated to handle inquiries regarding nondiscrimination policies:  LeVetta Hudson, Vice President of People & Culture, myhr@southwest.tn.edu, 737 Union Ave, Memphis, TN 38103, 901-333-5000. See the full non-discrimination policy.