TBR | The College System of Tennessee

The Tennessee College of Applied Technology - Dickson is accepting applications for the full-time position of Academic/Student Support Associate 3--Receptionist at the Dickson Campus. This is not a remote work position.

MINIMUM REQUIREMENTS

• High school diploma or equivalent required; related technical diploma preferred. A comparable combination of education and directly related experience may be considered.
• Minimum of one (1) year of full-time experience in an office setting; customer service experience preferred.
• Courteous and pleasant demeanor with co-workers, students and the general public.
• Ability to effectively and tactfully communicate in various forms with employees, students and the public at all levels.

SKILLS

• Ability to follow written and oral instructions.
• Mature attitude and dependability required.
• Intermediate computer skills with knowledge of MS Office applications.
• Ability to maintain confidentiality.
• Ability to work independently and as a part of a team in a fast-paced office environment.
• Ability to establish and maintain effective working relationships with other employees.
• Ability to organize and prioritize multiple projects at once with minimal direct supervision.

GENERAL DUTIES:  The Academic/Student Support Associate 3 serves as the main receptionist for the Student Services department. Duties include, but are not limited to: providing general guidance to current and prospective students about admissions, registration, and all programs offered; providing general information about applying for various types of financial aid/scholarships and submitting required documents; answering general financial aid questions; routing calls to the correct department; assisting students with surveys and web log-ins; etc. This position also assists with Student Services functions related to graduation, new student orientations, other special events, routine data entry, filing, other general office duties, etc. Scheduled work hours are Monday through Friday from 7:30 a.m. to 4:00 p.m. This position reports to the Student Services Coordinator. This is not a remote work position.

WORKING CONDITIONS

Strength requirements (physical demands) - Mental and Visual Demand:

1. Sedentary work -- involves sitting some of the time; involves mobile accessibility to entire school and off-campus locations.
2. Requires mental and visual attention to detail.
3. Strength requirements – lift up to 25 pounds on occasion; lift, carry, push or pull objects occasionally.

SALARY:  $28,876-$36,094 per year ($14.81-$18.51 per hour). Commensurate with Tennessee Colleges of Applied Technology salary guidelines, education and related experience.

APPLICATION SUBMISSION & REVIEW: Complete application and submit resume at: Apply Now – Academic Support 3 Dickson. Review of résumés with completed employment application will begin immediately and continue until position is filled. Applications received by November 14, 2025, will be assured full consideration. Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.

EMPLOYMENT DOCUMENTS:  Current federal law requires identification and eligibility verification prior to employment.  Only U.S. citizens and aliens authorized to work in the United States may be employed. A criminal/financial background check will be required for applicant selected.

TCAT Dickson does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs and activities. The following person has been designated to handle inquiries regarding nondiscrimination: Corey Choate, Vice President of Operations, corey.choate@tcatdickson.edu, 740 Hwy 46 S, Dickson, TN 37055, 615-441-6220. The TCAT Dickson policy on nondiscrimination can be found at https://www.tcatdickson.edu/about/non-discrimination-statement.       10/30/25