TBR | The College System of Tennessee

Title: Accounts Receivable Manager

POSITION SUMMARY
The Accounts Receivable Manager is responsible for the prompt billing and collection of customer invoices.

ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES
Process full-cycle A/R transactions. Manage the daily workflow of department operations related to A/R and collection processes, overseeing a small team of accounting support staff. Monitor and analyze the College’s daily cash position to cover cash commitments and assist in the execution of the daily cash management duties. Manage the A/R monthly close process, including reconciliation of A/R sub-ledger to GL, preparation of A/R schedules and reporting of revenue and reconciliation to GL. Assess the College’s reserve for doubtful accounts, adjusting the reserve as necessary to ensure reserve is GAAP compliant. Report, reconcile and analyze A/R accounts with significant outstanding balances on a monthly basis and initiate collections and refunds. Oversee account collections in accordance with College policy.

Promptly track, post and reconcile all forms of customer payments, including EFT, checks and credit cards. Communicate with internal and external parties to verify accuracy of charges, correct billing errors and resolve complaints. Perform daily TouchNet related bill payment/banking activities. Upload positive banking files to operating banks and record incoming ACH files. Complete IRS Form 1098-T student tax reporting. Run and review system reports and conduct comprehensive quality checks to ensure accuracy of billed services and resolve billing/payment discrepancies or irregularities. Provide daily, weekly and monthly A/R reports to upper management. Work with other departments to resolve A/R and credit needs and develop appropriate A/R reports. Escalate complex problems to Director in a timely manner. May serve as the acting Director during the Director’s absence.

REQUIRED QUALIFICATIONS
Bachelor’s degree

Two (2) years’ related experience

Must be bondable

PREFERRED QUALIFICATIONS
Prior experience in a higher education setting

Familiarity with Ellucian/Banner finance software

Experience in A/R, A/P or cash applications

KNOWLEDGE, SKILLS AND ABILITIES
Ability to apply accounting principles to routine transactions. Ability to delegate tasks and manage department workflows. Ability to work independently with minimal supervision. Effective fact-based decision-making and problem-solving skills. Ability to maintain confidentiality. Ability to balance competing priorities and juggle multiple assignments simultaneously. Ability to establish and maintain effective professional relationships with a diverse group of individuals, both internal and external. Intermediate computer skills required, including proficiency with spreadsheet, word processing and cash receipting/accounting applications. Ability to identify and implement necessary workflows or controls to increase efficiency and improve standard reporting.

Open Until Filled: Yes

Rate of Pay: $53,420.00 - $66,774.00 depending on experience

Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.