TBR | The College System of Tennessee

Title: Administrative Support Associate

Employee Classification: Clerical & Secretarial

Institution: TCAT-Jackson

Department: Office of the President

Campus Location: TCAT Jackson

Job Summary

• Greet internal and external customers (in-person and by phone) in a professional manner.
• Assist with institutional and programmatic accreditations. Prepare and maintain office records, including meeting agendas and minutes, reports, official documents, and accreditation materials.
• Facilitate various meetings and functions within the college, as needed.
• Assist in planning, implementing, and supporting the institution’s accessibility initiatives by ensuring compliance with applicable accessibility standards for all students, staff, and visitors.
• Serve as the designated backup for Human Resources and Payroll functions, providing support in the administration of HR processes and payroll activities as needed.
• Coordinate travel, including airline and hotel booking, itinerary, prepare reimbursement forms, maintain institutional credit cards related to travel, and registration when needed.
• Assist with preparing agency reports using PowerPoint, Excel, and Word as needed.
• Perform general office duties: Type and proof correspondence, reports, tables, charts, academic manuscripts, brochures, and other business materials as needed; make copies, assemble, collate, staple, or bind materials as required; distribute mail; prepare office supply requests.
• Assist with special projects, including development and tracking. Coordinate special events as needed. Maintain administrative Outlook calendars as needed.
• Schedule and track facility usage by maintaining Facility Usage Calendar. Coordinate with facilities and IT staff to ensure resources are available when space is reserved.
• Maintain office supplies inventory, submit requisitions for purchase, and receipts related to purchase orders in the TBR eProcurement system.
• All other duties as assigned by the President and Vice President of Instruction and Institutional Effectiveness

Job Duties

Minimum Qualifications

• Associate degree required, Bachelor’s degree preferred.
• Minimum five (5) years’ of working experience in an office setting.

Preferred Qualifications

Knowledge, Skills, and Abilities

• Must have strong interpersonal skills, pleasant demeanor, and professionalism with coworkers, students, and the public.
• Display high effort, dedication, and commitment toward work; operate utilizing the efficient and organizational structure while demonstrating trustworthiness and responsible behavior.
• Advanced proficiency in PowerPoint, Excel, and Word required.
• Some travel may be required.

Physical Demands / Working Conditions

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