TBR | The College System of Tennessee

Title: Admissions and Records Specialist (PART-TIME)

Employee Classification: Clerical & Secretarial

Institution: TCAT-Hartsville

Department: Student Services

Campus Location: TCAT Hartsville

Job Summary

ill provide guidance to current and prospective students about admissions/registration both verbally and electronically; ensure accurate records are maintained for all student admissions processes, including application, admissions requirements, accuracy, wait list, acceptance, and registration; admissions e-mail communications; assist in enrollment management; review databases for reconciliation, student monitoring, and admissions activities and assist with reports as needed; answer multi-line phone system and direct calls as appropriate; monitor SLATE CRM; assist prospective and current students with general questions about the institution and its programs; perform other general office duties such as data entry, copying, distributing mail, filing, etc.; assist applicants in completing the online application for enrollment; maintain a working knowledge of institutional and federal policies as well as COE accreditation standards as they apply to student services (e.g., Family Educational Rights and Privacy Act, Americans with Disabilities Act, Title VI, Title IX); assist with campus tours, new student orientation, commencement ceremonies, and other college activities and events as needed; prioritize projects, attending to multiple tasks simultaneously while meeting institutional and departmental deadlines; and communicate professionally and tactfully with all members of the campus community. Fosters collegial relationships within and outside the department. Performs other duties as assigned, including work in other functional areas to cover absences or relief, to optimize peak work periods and social media; must be willing to participate in continued professional development and training; and demonstrate a willingness to work extra hours as needed to cover College events. Some travel may be required. Perform other duties as assigned by administration.

Job Duties

Minimum Qualifications

High School or GED.
At least three years of successful office related and/or relevant office experience.
Proficient computer skills and working knowledge of information management systems or ability to master such systems as wellas typing; 10-Key and data entry skills; along with strong Microsoft Office skills.
Strong customer service skills.
•Work with minimum supervision on moderately difficult to complex clerical tasks.
Ability to effectively analyze and evaluate detailed data.
Ability to relate and communicate to a diverse faculty, staff and student population.
Establish and maintain an effective working relationship with students, the public and other employees.

Preferred Qualifications

Technical Diploma or Associate Degree preferred.
Higher education preferred.

Knowledge, Skills, and Abilities

Microsoft Office
Recordkeeping
Customer Service