TBR | The College System of Tennessee

Title: Apprenticeship & Credentialing Coordinator

Employee Classification: Administrative/Professional

Institution: Northeast State Community College

Department: Office of Apprenticeship

Campus Location: Northeast State at Kingsport

Salary: $50,291-$58,295, dependent on education and experience

Please use the Total Compensation Calculator found on the Northeast State Careers Page for a breakdown of the value of the benefits offered to employees of the college.

Job Summary

Reporting to the Apprenticeship Director, the Apprenticeship & Credentialing Coordinator is responsible for the compliance and monitoring of training offered through Economic & Workforce Development at Northeast State Community College.

Job Duties

• Serve as the primary contact for industry training and credentialing offered through Economic & Workforce Development at NeSCC.

• Manage and solicit industrial clients to take advantage of training opportunities offered through Economic & Workforce Development at NeSCC.

• Manage processes and procedures including but not limited to:

o Certification and record keeping for industry recognized credentials

o Interface with regional stakeholders seeking to award industry recognized credentials or workforce development training

• Interface with the Programs & Services Coordinator to schedule training

• Work with Apprenticeship Director to manage enrollment process

• Maintain digital records system

• Implement initiatives consistent with the grant scope of services between various grants through Economic & Workforce Development.

• Support efforts in building partnerships for all program offerings throughout Economic and Workforce Develop

• Collaborate in designing course maps

• Promote all Apprenticeship programs for NeSCC

• Assist with process of registration for all Apprenticeship Programs at NeSCC

• Facilitate training/orientation for apprentices

• Work with remote testing proctor to facilitate to facilitate remote testing

• Track apprenticeship status to provide communication to partners

• Complete other assignments as directed by supervision.

•Adhere to RCAM schedule and inclement weather policies, which may differ from other NESCC schedules and/or closures.

Minimum Qualifications

• Bachelor’s degree in an education, training, technical, or engineering field from an accredited institution
• Two years of experience designing and implementing workforce readiness programs and services
• Experience facilitating partnerships
• Experience with industry-related competency assessment and credentials

Preferred Qualifications

• Conversational ability or fluency in a second language

Knowledge, Skills, and Abilities

• Technology Skills: MS Office suite; videoconferencing software; digital records management systems; general operating systems and data information systems
• Excellent customer service skills

For assistance regarding the job ad, application process, or application status, please contact the Office of Human Resources at 423-354-5183 or HRstaffing@northeaststate.edu.

Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. A resume and unofficial transcripts are required; a cover letter is optional. You will also be required to provide the contact information for a minimum of three (3) professional references. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note that attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience.