TBR | The College System of Tennessee

Title: Assistant Director, Institutional Effectiveness, Assessment, and Planning

Number of Positions: 1

Department: Institutional Effectiveness, Assessment, and Planning

Classification:  3m On Campus Mobile

Position Summary: The overall purpose of this position is to facilitate institutional effectiveness processes, college-wide assessment, and strategic planning. The position will assist the Executive Director of Institutional Effectiveness, Assessment, and Planning to provide meaningful college data especially in the area of assessment. The position will work with the department and college personnel to support accreditation reporting and annual non-academic assessment. The position will coordinate activities and reporting associated with annual Quality Assurance Funding (QAF) requirements for the Tennessee Higher Education Commission (THEC). Finally, the position will manage the administration of the student perceptions of faculty survey software.

Essential Functions:

20% Assist the Executive Director to develop and oversee college-wide processes in support of assessment and strategic planning. Work with departments across the college to identify assessment measures, tools, and processes. 

20% Coordinate the activities and reporting associated with annual Quality Assurance Funding (QAF) requirements for the Tennessee Higher Education Commission (THEC). Work with academic school deans, department heads, and academic coordinators, and faculty as needed to ensure programmatic accreditation requirements are being fulfilled. For programs requiring it, support academic program personnel through the program review process, including development of self-study reports and visits from external auditors. Support academic program coordinators on major field test selection and approval processes as well as the annual reporting of results. Analyze CCSSE survey data and report on the results, for QAF and college wide.   

20% Assist the Executive Director to facilitate and manage the development and implementation of institutional planning efforts including development of and measurement of strategic planning initiatives.

15% Work with IE department personnel to provide meaningful data to all areas of the college to assist with decision-making including presentation of data.

10% Assist the Executive Director with SACSCOC reporting including annual reports, re-accreditation, and audit of faculty credentials.

10% Manage the administration of the student perceptions of faculty software, including communication to students and faculty.

5% Other relevant duties as assigned

Note: The College reserves the right to change or reassign job duties, or combine positions at any time.

Job Requirements: 

Master’s degree from an accredited institution (major in Education/Higher Education preferred).

Years of Experience:

Four years of experience in higher education setting, including experience in assessment of student learning outcomes, research design, data analysis, designing and analyzing surveys, and use of statistical applications. Experience in academic leadership preferred.

Part-time work experience is calculated at 50% credit of full-time work experience.

Skills/Abilities:

Required:

• Excellent communication skills including oral and written are essential.
• Knowledge of higher education practices at local, state and/or national level.
• Knowledge and understanding of institutional initiatives. 
• Knowledge of organizational structure and administration of higher education.
• Ability to learn and use administrative and reporting software.
• Proficiency in Microsoft Office Suite, particularly Excel, Teams, SharePoint.
• Ability to engage in the college’s mission and values.

Physical Demands: The job requires sitting for long intervals and minimal lifting.  There is occasional travel to other campuses, TBR, and conferences.

Hazards: Possibility of physical injury is minimal. 

Full-time Employment Benefits:

• Insurance Options: Health, Dental, Vision, Life, Short/Long-term Disability, FSA/HSA 
• Wellness Incentive Program, if enrolled in health plan
• Educational Assistance: Fee Waiver, Spouse/Dependent discounts, Audit/Non-Credit, Reimbursement Program
• Employee Assistance Program
• Retirement Options: Tennessee traditional pension plan option (TCRS), 401k with $100 company match, 457, 403b
• Employee Discount program with over 900+ companies
• 14 Paid Holidays/Year Includes paid days off the last week of December
• Sick Leave Bank
• Longevity Pay
• Many opportunities for professional development

Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the nondiscrimination policy. For questions or concerns, please contact George Underwood at gtunderwood@pstcc.edu or 865-539-7354.

If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at recruiting@pstcc.edu.

If you are interested in this position, click on Apply located below or Apply Now in the upper right-hand corner. 

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