TBR | The College System of Tennessee

Title: Assistant Director of Human Resources

Employee Classification: Administrative/Professional

Institution: Northeast State Community College

Department: Human Resources

Salary: $55,349 - $61,004, dependent on education and experience

Please use the Total Compensation Calculator found on the Northeast State Careers Page for a breakdown of the value of the benefits offered to employees of the college.

Job Summary

Reporting to the Director of Human Resources, the Assistant Director of Human Resources is responsible for supporting the HR Director in overseeing the human resource functions of the College. The Assistant Director supports a broad range of HR functions, including talent acquisition, compensation and benefits, health and safety, employee engagement, learning and development, records management, and performance management.

Job Duties

HR Strategy Development
• Assist in developing and implementing HR strategies that align with the College’s mission, vision, and values.
• Monitor industry trends and recommend enhancements to HR practices.
• Assist in preparing the HR budget, ensuring resources are allocated effectively to support strategic initiatives.

Talent Acquisition
• Represent the College, along with other HR staff, at job and career fairs to showcase employment opportunities and attract qualified candidates.
• Support hiring managers, applicants, and HR Talent Acquisition staff as needed.
• Generate summer contracts for 9-month faculty and process annual contracts for non-tenured faculty.

Compensation and Benefits
• Assist in managing the College’s compensation plan.
• Facilitate employee onboarding and benefits enrollment as needed, especially during the Annual Enrollment Period.
• Coordinate the annual Charitable Giving Campaign.
• Manage educational assistance programs (Fee Waiver, Tuition Reimbursement, and Spouse/Dependent Fee Discounts).

Health and Safety
• Address inquiries and process requests related to Family and Medical Leave (FML) and other leave types.
• Research and recommend reasonable accommodations for employees, coordinating the interactive process as needed.
• Report workplace injuries and manage workers’ compensation claims in collaboration with the third-party administrator (CorVel).
• Prepare OSHA reports for review and approval by the director.

Employee Engagement, Learning, and Development
• Lead the planning and management of employee recognition programs, networking events, and other HR department initiatives.
• Collaborate with the Assistant Director of Policy & Compliance to organize professional development, employee engagement, and wellness activities.

Records Management
• Oversee the management of departmental records.
• Ensure that documents are purged based on the destruction schedule and properly document approval and means of destruction.
• Assist with Open Records requests.

Performance Management
• Support the director in launching the annual performance review process. Track completion and ensure paperwork is filed appropriately.
• Assist in administering the progressive discipline and corrective action processes.
• Advise supervisors on resolving workplace conflicts and addressing performance and behavioral issues.
• Conduct exit interviews and share feedback with administration for improvement.

Additional Responsibilities
• Administer the College’s paperless forms and e-signature software (DocuSign), managing user accounts and providing training.
• Document compliance with SACSCOC accreditation policies and standards.
• Review and recommend updates to existing policies and procedures.
• Address inquiries related to NeSCC and TBR policies/procedures and general HR information.
• Conduct data analysis and complete surveys and reports.
• Develop, update, and maintain HR webpages.
• Ensure HR forms, webpages, and other documents meet accessibility standards.
• Complete other assignments as directed by supervision.

Minimum Qualifications

• Education – Bachelor’s degree in human resources, business administration, or a related field from an accredited institution.
• Experience – At least two years of experience in human resources or a related role.
• Experience working with confidential documents/records and programs.

Preferred Qualifications

• SHRM, HRCI, or other related certifications.
• Master’s degree in human resources, business administration, or a related field from an accredited institution.
• Experience utilizing a Talent Management System, such as PageUp, Cornerstone, People Admin, or another similar system.
• Higher education experience.
• Supervisory experience.
• Experience with event planning and/or project management.

Knowledge, Skills, and Abilities

• Technology Skills: MS Office suite; videoconferencing software; digital records management systems; general operating systems and data information systems
• Knowledge of employment laws and HR best practices.
• Understanding of HR processes and procedures.
• Familiarity with recruitment and onboarding practices.
• Knowledge of employee benefits and compensation.
• Excellent written and verbal communication skills.
• Attention to detail and accuracy in maintaining records.
• Ability to handle sensitive information with confidentiality.
• Capability to work independently and collaboratively within a team.
• Flexibility to adapt to changing priorities and a dynamic work environment.

For assistance regarding the job ad, application process, or application status, please contact the Office of Human Resources at 423-323-0226 or majones@northeaststate.edu.

Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. A resume and unofficial transcripts are required; a cover letter is optional. You will also be required to provide the contact information for a minimum of three (3) professional references. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note that attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience.