TBR | The College System of Tennessee

We have an opening for an Assistant Director of Recruiting & Orientation at our Chattanooga State campus!

Our Purpose - We support and empower everyone in our community to learn without limits.

Our Values: 

We cultivate a welcome and supportive environment.

We care about the well-being of each other.

We instill trust through integrity and transparency.

We encourage fearless innovation and resilience.

We collaborate to build a better future.

Our Mission - We are Chattanooga State, a dedicated team that delivers accessible, innovative learning opportunities that surpass expectations.  Together, we enrich the lives of students, and their families; develop a talented workforce; and partner with our community to lead boldly into the future.

Position Summary

Reporting to the Director of Strategic Enrollment Management & High School Partnerships, this position will lead and manage the Recruiting & Orientation staff, while also coordinating the day to day operations of the Recruiting & Orientation office within the combined Early College, Recruiting, and Orientation office. This position will also work with the Director of Strategic Enrollment Management & High School Partnerships, the Assistant Director of Early College & High School Partnerships, and other relevant parties to develop and implement a strategic enrollment management plan focused on matriculating dual enrollment students as full-time college students.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

Program Innovation

• Coordinate the Recruiting and Orientation office’s day to day activities across Chattanooga State’s three campuses and service area.
• Serve as the primary coordinator of all on campus recruiting events such as but not limited to open house/preview days, campus tours, and TigerMomentum events.
• Assist the Director of Strategic Enrollment Management & High School Partnerships with implementing and maintaining standardize operating policies and procedures.
• Assist the Director of Strategic Enrollment Management & High School Partnerships with developing and executing short-term and long-term recruitment goals. 
• Serve as the Recruiting & Orientation Office’s expert for Banner, Slate, Zogotech, and other relevant software/programs.

Holistic Student Support  

• Assist the Director of Strategic Enrollment Management & High School Partnerships with developing and leading an orientation committee, which will be responsible for all orientation events.
• Assist the Director of Strategic Enrollment Management & High School Partnerships with monitoring and coordinating follow up on EdSights Admit communication.
• Collaborate with the Director of Strategic Enrollment Management & High School partnerships in regards to managing the Gateway Scholars program and other target population student recruitment and support initiatives.

Fiscal Stewardship

• Monitor and track Recruiting & Orientation expenditures, and assist the Director of Strategic Enrollment Management & High School Partnerships with managing the Recruiting & Orientation budget.
• Oversee and monitor departmental spending and purchasing procedures.

Organizational Culture

• Supervise all Recruiting & Orientation staff members, while jointly supervising Rural Outreach Specialist position with the Assistant Director of Early College.
• Coordinate supervision of student ambassadors with the Campus Tour Coordinator, and the Recruiting & Orientation Administrative Assistant.
• Serve as the primary liaison between the Recruiting & Orientation office, and other Chattanooga State Community College offices in order to better consolidate and concentrate the college’s recruiting efforts. 

KNOWLEDGE, SKILLS, AND WORK CHARACTERISTICS 

QUALIFICATIONS

• Must possess at least a Bachelor’s Degree with a Master’s degree preferred.
• Must have a minimum of 3 years’ experience working in higher education in a recruiting, outreach, or orientation position OR have minimum 3 years’ experience working in a high school setting in a counselor, college career advisor, or teacher position.
• Supervisory experience required.
• Extensive experience working in a customer service or educational setting, preferably at a postsecondary institution is preferred.
• Proficient in Microsoft Online and other commonly used office applications.
• Prefer experience working with a student information system such as Ellucian and/or Slate products.
• Comfortable working in a stressful, fast-paced environment with a high level of sensitivity towards confidentiality, and working with a diverse student population.

PHYSICAL Demands

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

Work is typically performed in an office environment. While performing the duties of this position, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone, use hands repetitively to operate standard office equipment; reach with hands and arms; and lift up to 25 pounds.

Specific vision abilities required by this position include close vision, distance vision and the ability to adjust focus.

Salary Range: $53,429 - $66,786

* Application review will begin at least 7 days after posting *