TBR | The College System of Tennessee

Title: Coordinator of Donor Relations & Stewardship

Job Summary

Under the supervision of the Executive Director of the Foundation, the Coordinator of Donor Relations and Stewardship develops, implements, manages and assesses a comprehensive donor relations plan to support the strategic growth of the foundation and internal and external relations for the college. This is accomplished by managing donor relations/stewardship, overseeing funds/scholarships and student supports.

Job Duties

• Donor Relations/Stewardship
• Oversee and actively manages donor database ensuring data integrity and database optimization
• Responsible for gift processing and donor acknowledgement
  • Ensures donors are acknowledged and recognized to strengthen their financial support for the college.
  • Responsible for the development, review and control of all gift acknowledgments, including receipts, thank you letters, pledge statements and donor reports.
• Develops, implements, and leads a successful and integrated donor relations program that strategically targets all levels of giving as defined by the Foundation team.
  • Plan and execute stewardship efforts (photo opportunities, events, mailings, etc.).
  • Works closely with Foundation trustees and staff to demonstrate the impact of philanthropy to donors by arranging meaningful and memorable experiences with funding recipients as appropriate.
  • Creates innovative programs and projects to thank and steward donors; identifying creative and effective mediums to recognize the impact of corporate and individual support. 
• Work closely with Foundation team to provide timely and accurate donor reports for prospecting and stewardship Student Support 
• Under the supervision of the Executive Director, oversee the management/administration of all foundation funds/scholarships including donor and recipient communication (i.e. reports to donors, thank you letters, student testimonials, etc.). 
• Support club/department administrative needs for fundraising. Work with Accounting to establish new funds, process expenses, provide reports. Setup unique webpages/url for donations. 
• Oversee student resource deployment and other student programs tracking outcomes and providing donor feedback (grantors and individual donors). 
• Collaborates with other departments to successfully streamline getting support to students. Programs/Events/Administrative 
• Manages administrative functions of the departments to include: processing invoices for payment, purchase orders, reconciling credit card statements, travel requests, reimbursements, etc. 
• Serve as Board of Trustees administrative Liaison (meeting reminders, minutes, other) 
• Supports all fundraising-related and celebratory events. 
• Ensures special events are communicated to executive leadership, board members, officials and invited guests. 
• Maintains Foundation web page 
• Provides administrative support functions for the Communications and Marketing department to include: processing invoices for payment, purchase orders and requisitions, and reimbursements, etc. Performance Metrics 
• Tracks donor relations and stewardship activities in the established databases to enhance relationships and increase the likelihood of continued contributions 
• Uses key metrics to achieve higher retention rates and donor satisfaction 
• Tracking metrics to assess the current engagement and activity of donors to determine which efforts have the greatest business impact Other Duties 
• Performs additional duties as assigned

Minimum Qualifications

• Bachelor’s degree from a regionally accredited institution
• 2+ years of related experience in donor relations, event planning, and/or fundraising
• Experience with fundraising or CRM software (such as Blackbaud)

Preferred Qualifications

• Experience in higher education fundraising, donor relations and/or alumni engagement
• Experience managing large events
• Experience with marketing or communication strategies

Knowledge, Skills, and Abilities

• Ability to effectively analyze data and inquiries, think critically, and make appropriate decisions
• Strong written and verbal communication skills.
• Effective organizational and time management skills
• Ability to work as part of a team or work alone without close supervision
• Strong interpersonal skills

Physical Demands / Working Conditions

• Prolonged periods of sitting at a desk and working on a computer
• Prolonged periods of standing at times
• Prolonged screen time
• Must be able to lift up to 25 pounds at times
• Repetitive Movement

Pay Rate:  $41,984 - $52,480 (Annual salary depending on eligible experience, which is defined by the current compensation plan.)

Position Close Date:  Open until filled. For best consideration, please apply by, 09/14/2025.

Special Instructions to Applicants:

To be considered for this position, you must submit an application.  Prior applications will not be used to fill this vacancy.  

A completed satisfactory background check will be required before hire.