TBR | The College System of Tennessee

Title: Curriculum Development Assistant

Employee Classification: 

Institution: System Office

Department: Digital Learning Collaborative

Campus Location: Tennessee Board of Regents System Office

Job Summary

The eLearning Production Assistant supports the development of online workforce training courses built in Rise 360 and Storyline. The assistant manages course assets, maintains project documentation, conducts first-pass quality reviews, and provides learner-perspective feedback to improve usability and clarity.

This position may have the opportunity to work remotely within the state of Tennessee but with periodic visits to the TBR System Office (Nashville, TN) at the employee’s expense.

Job Duties

• 50% - Asset Management and Organization Manage and organize digital learning assets to support efficient course development. Maintain file structures and naming conventions, organizing assets by course and lesson, tracking inventories, permissions, and licensing documentation, and ensure all required materials are available. Prepare media assets for use by formatting files, creating basic metadata, and uploading approved content to designated repositories. - (Essential)
• 20% - Course Production Support Support course production activities by tracking client and subject matter expert (S) feedback, monitoring review timelines, and maintaining issue-resolution records. Consolidate reviewer comments, maintain project files and documentation, update production checklists, and manage course inventories to support project organization and completion. - (Essential)
• 10% - Quality Assurance Review courses from the perspective of a new learner to identify usability and comprehension challenges. Flag confusing instructions, unclear navigation, missing context, ambiguous assessment questions, overly dense content, and other barriers that may impact the learner experience. - (Essential)
• 10% - Course Review Conduct structured reviews to evaluate course clarity, professionalism, and learner engagement. Identify typos, grammar errors, formatting inconsistencies, broken references, repetitive content, excessive scrolling, and limited visual support. Document observations and concerns for the project team while maintaining an objective, learner-centered perspective. - (Essential)
• 10% - Support TBR goals and initiatives by performing other duties and assignments as requested. - (Marginal)

Minimum Qualifications

• High school diploma/GED or current enrollment in an accredited college, university, or technical program.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft 365 applications, including Word, Excel, and Teams.
• Demonstrated ability to manage multiple tasks and meet deadlines.
• Strong written communication skills, including basic proofreading and editing abilities.
• Ability to maintain accurate records and follow established processes.
• Ability to work independently and collaboratively in a team environment.
• Experience organizing digital files, documents, or project materials through coursework, employment, internships, or volunteer activities.

Preferred Qualifications

• Experience supporting educational, training, or eLearning projects.
• Familiarity with SharePoint, learning management systems, or other content management platforms.
• Experience conducting quality reviews, proofreading, or testing digital products.
• Coursework in education, instructional technology, communications, business, information systems, or a related field.

Knowledge, Skills, and Abilities

• Knowledge of eLearning production processes, digital asset management, and learning management systems.
• Knowledge of copyright, licensing, attribution, and permissions requirements for digital media.
• Strong organizational skills with the ability to maintain accurate file structures, inventories, and project documentation.
• Strong attention to detail and ability to identify errors, inconsistencies, missing assets, and quality concerns.
• Skill in reviewing content from a learner perspective to identify usability, navigation, and clarity issues.
• Skill in consolidating feedback from multiple stakeholders into organized, actionable documentation.
• Proficiency with Microsoft 365 applications, including Word, Excel, Teams, and SharePoint.
• Effective written and verbal communication skills, with the ability to work collaboratively across project teams.
• Ability to manage multiple projects, priorities, deadlines, and review cycles simultaneously.
• Ability to work independently, follow established processes, and maintain high standards of quality and accuracy.

Physical Demands / Working Conditions

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