TBR | The College System of Tennessee

Title: Data Analyst - Institutional Research

Employee Classification: Other Professionals

Institution: Roane State Community College

Department: Institutional Research

Campus Location: Roane State Community College

Job Summary

The IR Data Analyst develops data solutions that help Roane State Community College understand student outcomes, improve institutional operations, and make informed decisions. The position combines data analysis, business intelligence development, programming, and institutional research. The analyst develops data models, dashboards, reports, database queries, and analytical tools; conducts research and statistical analyses; and supports institutional, state, and federal reporting.
We are seeking candidates with strong analytical and technical skills who can translate complex questions into effective data solutions. Successful candidates may come from backgrounds in data analytics, business intelligence, data science, institutional research, computer science, statistics, social science research, or related fields.

Job Duties

Data Analytics, Business Intelligence, and Development

• Design, develop, and maintain dashboards, data models, reports, and other analytical tools that support institutional decision-making and operational effectiveness.
• Develop database queries and programs to extract, transform, integrate, analyze, and present institutional data.
• Collaborate with users to define business, research, and reporting needs and translate those needs into effective technical solutions.
• Develop, test, document, maintain, and enhance applications and analytical products as institutional needs change.
• Create clear, accessible visualizations and interfaces that communicate complex information to technical and nontechnical audiences.

Institutional Research and Reporting

• Conduct research and analyze data for internal and external information requests, institutional projects, planning, and evaluation.
• Apply appropriate research designs and statistical methods when developing analyses, surveys, data products, and reports.
• Create and query databases, conduct descriptive and inferential analyses, and develop surveys to support institutional research and evaluation.
• Prepare and validate data used for required state and federal reporting and assist with data-quality and compliance processes.
• Respond to requests for institutional information and communicate findings, limitations, and implications to College stakeholders and external agencies.
• Support grant development and reporting through data analysis and evaluation support.

Institutional and Technical Support

• Manage the technical and logistical processes associated with student evaluations of faculty, including scheduling, troubleshooting, data processing, and distribution of results.
• Develop and maintain web-based tools and content used to communicate institutional information.
• Collaborate closely with the Director of Institutional Research and other College personnel on research, reporting, analytics, and data-development projects.
• Participate in professional development, meetings, and College committees as requested.
• Performs other duties as assigned in support of Institutional Research operations and the College’s mission.

Minimum Qualifications

• Bachelor's degree in data science, statistics, computer science, information systems, social science, business, public administration, or a related field; or an equivalent combination of relevant education, training, and 5 years of experience working in a related field.
  Experience working with databases and analyzing complex data.
  
• Working knowledge of at least one analytical or programming language such as SQL, DAX, SAS, R, Python, or a comparable language.
  
• Understanding of quantitative research methods, including research design and statistical analysis.
  
• Strong analytical, problem-solving, organizational, and communication skills.
  
• Ability to exercise discretion and appropriately handle sensitive institutional data.

Preferred Qualifications

• Experience developing dashboards and analytical solutions using Power BI, Tableau, or a comparable business intelligence platform.
  Intermediate to advanced proficiency in SQL or another database query language.
  
• Experience with one or more analytical or programming languages such as DAX, R, Python, SAS, or comparable tools.
  
• Experience with data modeling, data transformation, database design, or development of data marts.
  
• Experience conducting statistical analyses or applying quantitative research methods.
  
• Experience working with higher education, government, or other complex administrative data.
  
• Experience communicating analytical findings to nontechnical audiences.
  
• Graduate education in a relevant quantitative, technical, social science, or research-oriented field.

Knowledge, Skills, and Abilities

• Ability to translate business and research questions into appropriate data models, analyses, dashboards, and technical solutions.
  
• Knowledge of relational databases, data cleaning, data transformation, data validation, and analytical workflows.
  
• Knowledge of quantitative research design, descriptive and inferential statistics, and responsible interpretation of findings.
  
• Ability to evaluate data limitations and communicate conclusions without overstating what the evidence supports.
  
• Ability to learn new analytical tools, programming languages, and data systems as institutional needs evolve.
  
• Excellent written, verbal, and visual communication skills.
  
• Ability to manage multiple projects and deadlines with accuracy and attention to detail.
  
• Ability to work independently while collaborating effectively with faculty, staff, administrators, and technical personnel.

Work Arrangement

This is a hybrid position based at the Harriman, Tennessee campus, with work-from-home flexibility available at the discretion of the supervisor and in accordance with college policies and operational needs. The position requires some travel among Roane State locations, occasional in-state travel, and periodic travel to professional meetings or conferences.

In order to be considered for the position, the following items must be uploaded:

• Application
• Resume

Incomplete applications will not be considered.

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.

Roane State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. 

A summary of our benefits: BENEFITS SUMMARY.pdf