TBR | The College System of Tennessee

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.

We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

Title: Director - Institutional Effectiveness

Employee Classification: Other Professionals

Institution: Southwest Tennessee Community College

Department: Institutional Effectiveness

Campus Location: SWTCC - Multiple Campus Locations

Job Summary

The Director of Institutional Effectiveness will coordinate, monitor and evaluate planning efforts of Southwest Tennessee Community College’s functional units. This position plays a key role in ensuring decisions are data-driven with demonstrated evidence-based improvement which is central to Southwest Commitment to student success and core values. This is also includes providing oversight and support for programmatic evaluation activities.

The Director works with administration across the College to help ensure that academic, student support, and administrative units target meaningful outcomes that support and align to the colleges strategic plan; and utilize assessments that yield valid results supporting continuous improvement. In conjunction with providing oversight for functional unit planning and evaluation activities, the Director of Institutional Effectiveness will serve as the college’s SACSCOC Accreditation Liaison. In this capacity, the Director acts as the primary resource for ensuring continuous compliance with all SACSCOC standards and for promoting ongoing professional development related to accreditation requirements.

The Director is responsible for monitoring and documenting institutional policies, procedures, and practices to ensure adherence to accreditation expectations, and will provide guidance to academic units seeking to obtain or maintain discipline-specific accreditations. As the College’s official liaison to SACSCOC, the Director will coordinate all required reports, submissions, substantive changes, and accreditation visits. This position reports to the Associate Vice President of Institutional Research, Planning, and Effectiveness (AVPIRPE).

Job Duties

• Lead the development and delivery of high-quality accreditation narratives, reports, prospectuses, and related documentation to support institutional compliance.
• Identify gaps in accreditation standards compliance and recommend corrective actions.
• Serve as the SACSCOC Accreditation Liaison, coordinating all required submissions, substantive changes, documentation, and accreditation visits.
• Ensure systematic documentation of institutional policies, processes, procedures, and evidence supporting accreditation and continuous improvement.
• Recommend updates to college policies and procedures to ensure alignment with accreditation requirements.
• Support academic units in obtaining and maintaining discipline-specific and programmatic accreditations.
• Provide strategic leadership for the College’s institutional planning and assessment systems, including academic, general education, student support, and administrative outcomes assessment.
• Coordinate and evaluate annual and multi-year planning, assessment, and reporting cycles to ensure alignment with strategic goals and integration of results into institutional improvement processes.
• Oversee the documentation and tracking of continuous improvement actions to ensure units “close the loop” on assessment findings.
• Develop and train faculty, staff, and administrators in effective assessment practices, planning processes, evidence-based improvement, and accreditation expectations.
• Utilize and interpret institutional data to produce valid, actionable results that support planning, assessment, and continuous improvement.
• Serve on committees that support institutional effectiveness, planning, and accreditation.
• Participate in ongoing professional development activities.
• Perform other duties as assigned by the AVPIRPE.

Minimum Qualifications

• Master's Degree
  
• At least five years of progressively responsible higher education administration and leadership experience

Knowledge, Skills, and Abilities

• Knowledge of the purpose of community colleges and the vision of Southwest
  
• Ability to plan and implement projects which are tied to the organization's strategic plan to accomplish the vision, mission and goals of the organization
  
• Advanced knowledge of higher education accreditation standards and compliance
  
• Ability to use independent judgement as well as the ability to work collaboratively in an ever-growing and transparent environment
  
• Able to manage multiple assignments simultaneously, work independently, and work within strict deadlines
  
• Ability to think strategically and innovatively, creating realistic plans and workflows
  
• Flexible, initiative-taking, and has strong interpersonal and problem-solving skills
  
• Effective communication skills to speak, listen and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques
  
• Ability to apply creative thinking to develop solutions based on new methods and technologies
  
• Must have excellent leadership and interpersonal skills and the ability to motivate others

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.

First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.

In order to be considered for the position, the following items must be uploaded:

• Resume
• Cover letter
• Unofficial Transcripts

A summary of our benefits can be found below: 

https://www.southwest.tn.edu/hr/benefits-overview.php

Incomplete applications will not be considered.

The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. 

The following person has been designated to handle inquiries regarding nondiscrimination policies:  LeVetta Hudson, Vice President of People & Culture, myhr@southwest.tn.edu, 737 Union Ave, Memphis, TN 38103, 901-333-5000. See the full non-discrimination policy.