TBR | The College System of Tennessee

Title: Director of Web and Enterprise Applications

Institution: Volunteer State Community College

Job Summary:

This position will direct and supervise programming support and administration for the college’s Enterprise Resource Planning (ERP) and 3rd party connected applications systems ensuring users can complete their work in a timely and efficient manner. The incumbent will oversee communications, planning, implementation and project management for these systems and applications and manage staff for both ERP applications support and web development.

Job Duties:

Provide guidance and recommendations to the Chief Information Officer (CIO) for data and information security as it relates to ERP and 3rd party systems and applications. Direct and supervise staff by providing goals and direction. Organize and assign ERP, connected systems, and web administrative tasks, ensure project-related tasks are completed on time. Design, write, modify and/or implement in-house and vendor-supplied application systems and programs using standard programming, query, and scripting languages. Recommend and/or implement procedures and policies regarding system integrity, security issues and improved department efficiency and service as it relates to ERP and connected systems. Develop understandable and detailed procedure documentation. Analyze and determine feasibility of programming requests, make appropriate recommendations. Research solutions to processes, procedures, programming issues, and problems. Administration of ERP and integrated 3rd party systems in a Ellucian Banner environment. Supervision of the implementation and maintenance of database packages, compilers and other layered product computer applications including, but not limited to: Ellucian Banner, eVisions MAPS applications, Microsoft SQL Server and Oracle, PowerShell, Web and application server environments, Microsoft IIS, Apache Server, Apache Tomcat, HTML, Java, and Java Script. Other duties as assigned. 

Minimum Qualifications:

Bachelor’s degree in an information systems related discipline with three (3) years of relational database programming experience using SQL, PL/SQL, and/or HTML and PHP; OR Associate’s degree in an information systems related discipline and five (5) years of relational database programming experience using SQL, PL/SQL, and/or HTML and PHP.
Three (3) years of supervisory experience.

Preferred Qualifications:

Experience with languages such as Java and JavaScript.
Experience in developing dynamic web applications using languages such as HTML or PHP.
Experience with Ellucian Banner 9 Application development.
Experience with Ellucian Ethos platform.
Experience in Higher Education.
Subject matter expertise in the requirements of an academic institution particularly as they relate to the administration of student data.
Experience within the College System of Tennessee (TBR).
Experience in preparing documentation and training materials.

Knowledge, Skills, and Abilities:

Must be a willing advocate of the mission of the college.
Ability to use a variety of advanced techniques and tools to achieve desired application functionality and perform technical problem solving for functional team members.
Technical depth and breadth in middleware administration, software development, and project management coupled with flexibility.
Ability to analyze user information technology needs to design new or modify current applications systems.
Ability to communicate technical material in a clear manner to non-technical individuals.
Ability to develop and maintain positive collaborative working environment.
Prioritization skills and capacity to manage multiple deadlines.
Ability to perform with limited direction, self-starter.
Demonstrated customer service skills in past work history.
Excellent analytical and problem-solving skills.
Ability to read, write and interpret documents such as operation/maintenance manuals, equipment specifications and procedure manuals.
Ability to work after hours support, as may be necessary.

Pay Rate: $75,057 - $93,821 annual salary depending on experience

Volunteer State offers a comprehensive benefits package, including but not limited to the following:

• Insurance:  Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA
• Wellness Incentive Program (if enrolled in Health)
• Educational Assistance:  Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement
• Employee Assistance Program
• Longevity Pay
• Retirement Options:  State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457
• 14 Paid Holidays/Year
• Annual Leave (if applicable)
• Sick Leave
• Sick Leave Bank
• State Employee Discount Program with over 900 merchants

Special Instructions to Applicants:

Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.

Applicants may be subject to a background check.