TBR | The College System of Tennessee

Position Title:                Dual Enrollment Specialist

Location:                         Elizabethton Main Campus

Department:                 Dual Enrollment

Job Summary:               This is a full-time administrative support position reporting to the Dual Enrollment Coordinator and providing admissions and academic support for Dual Enrollment students.

MINIMUM REQUIREMENTS:

• High school diploma with experience, Technical Diploma, or associates required; bachelor’s degree preferred.
• Minimum of three (3) years of full-time experience in an office or customer service environment; experience in higher education preferred.
• Banner experience preferred.
• Thorough knowledge and demonstrated experience using multiple business software applications including Adobe, Word, Excel, and other MS Office applications. 
• Ability to tactfully and effectively communicate with the public, employees, and students at all levels.
• Demonstrated ability to consistently meet deadlines and submit accurate reports with close attention to details.
• Demonstrated experience of time management and organizational skills.
• Ability and willingness to maintain confidentiality.
• Ability and willingness to work independently and as part of a team in a fast-paced office environment.
• Ability to organize and prioritize multiple projects at once with minimal direct supervision.
• Ability to read and interpret policies, regulations, and manuals.
• Ability to design and maintain record-keeping systems.
• Valid driver’s license and ability to travel locally on a regular basis.

DUAL ENROLLMENT DUTIES:

• Provides assistance for all recruiting and admissions functions including hosting tours, special events, and outside recruiting events
• Provides outstanding customer service to faculty, staff, students, and the general public.
• Registration of all Dual Enrolled Students
• Billing for Fall/Spring per Contracts once aid has been determined/awarded
• Exiting Dual Enrolled Students who are not returning in the Fall/Exiting all DE students in the Spring
• Report Verification for Dual Enrolled Students attended hours vs. Bill hours
• Helping with transition from Dual Enrolled student to FT student
• Certify dual enrollment students with TSAC and process awards in Banner.
• Results are oriented with the ability to perform multiple tasks.
• Assist with state and federal dual enrollment reporting requirements.
• Maintains and applies strong working knowledge of internal and external policies, guidelines, and procedures.
• Assist team members when necessary to enable the success of the department.
• Responsible for recording and maintaining records of site visits and instructor feedback for dual enrollment programs
• Local travel as required to complete duties
• May perform other duties as assigned.

WORKING CONDITIONS:

• Heavy use of computer and data entry
• Normal standing, sitting, and walking
• Operating a motor vehicle to travel within the college service area and in other areas as needed.

For the application, go to:  https://tcatelizabethton.edu/about/jobs-and-employment

In order to be considered for the position, the following items must be uploaded:  

• Resume
• Cover letter
• Unofficial transcripts

SALARY RANGE:

Administrative Support Associate Level 6 (pay grade 7), $38,434 - $48,042 annually. Commensurate with education and experience according to TBR salary guidelines and applicable experience.

NOTICE OF NON-DISCRIMINATION: The Tennessee College of Applied Technology Elizabethton

does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex,

disability, age status as a protected veteran or any other class protected by Federal or State laws and

regulations and by Tennessee Board of Regents policies with respect to employment, programs, and

activities. The following person has been designated to handle inquiries regarding nondiscrimination

policies: crystal.fink@tcatelizabethton.edu.