TBR | The College System of Tennessee

Title: Enrollment Assistant (Part-Time)

Job Summary

To assist current, returning, and prospective students at jHub with the orientation, advising, and registration processes at Jackson State Community College.

Job Duties

• Staff jHub as needed to help students in-person, via telephone, and through our email inbox 
• Assist students with account creation and registering for classes 
• Answer phones and return calls to students needing help
• Maintain confidentiality of student information and records 
• Assist with orientation events and processes 
• Perform general office duties 
• Perform other duties as assigned 

Minimum Qualifications

One completed semester of college required, preferably at the community college level.

Preferred Qualifications

One year of office-related work or customer service experience.

Knowledge, Skills, and Abilities

• Outgoing personality with excellent interpersonal communication skills
• Strong customer service orientation
• Strong organizational skills
• Ability to work well under pressure
• Ability to work independently with limited guidance in a fast-paced environment while giving discerning attention to detail
• Team player with initiative
• Ability to perform multiple tasks

Physical Demands / Working Conditions