TBR | The College System of Tennessee

Title: Enrollment Coordinator

Institution: Jackson State Community College

Job Summary

The Enrollment Coordinator reports directly to the dean of Healthcare Professions and provides comprehensive administrative and operational support across all healthcare programs. This position plays a vital role in assisting with the execution of program functions, student onboarding, clinical compliance, and coordination with internal departments and external partners. The role is focused on systems-based processes, regulatory documentation, and day-to-day program logistics to support faculty, students, and leadership.

Job Duties

• Assist with program admissions, enrollment, and course registration processes
• Recruit, orient, schedule, and monitor the work of tutors and student ambassadors, incorporating faculty input
• Maintain accurate student records and assist with academic advising, coordination, and communication
• Monitor program application cycles and ensure critical deadlines are met
• Manage student clinical compliance requirements, including immunizations, background checks, CPR certification, drug screening, and TB testing
• Utilize platforms such as the Tennessee Clinical Placement System (TCPS)/Healthstream to schedule clinical placements and monitor documentation
• Assist with vendor and clinical affiliates agreement compliance
• Track and maintain up-to-date vendor and clinical affiliation agreements in coordination with legal and administrative departments. Maintain and track program-related contracts, MOUs, and vendor service agreements (e.g., testing services, digital learning platforms). Ensure timely renewals and proper documentation in alignment with institutional policies
• Use institutional systems (e.g., SLATE, Banner, Argos, Excel) to enter and manage programmatic data. Generate reports related to enrollment trends and student retention 
• Serve as point of contact for current and prospective healthcare students regarding program logistics, clinical requirements, and onboarding tasks 
• Track at-risk students and coordinate referrals to appropriate campus resources 
• Assist with planning and facilitating program orientations, recruitment events, faculty meetings, and advisory board sessions
• Work collaboratively with program directors, faculty, administrative assistants, and academic advisors 
• Support school-wide initiatives, including student recruitment, retention, and student intervention for social and financial needs 
• Serve as a backup or cross-train with other staff within the school as needed 
• Perform other such duties as assigned by the dean

Minimum Qualifications

• Associate degree
• 2+ years of administrative experience, preferably in healthcare education
• Knowledge of HIPAA and regulatory compliance in healthcare settings
• Proficient in Microsoft Office Suite specifically Excel, Word, and PowerPoint
• Strong communication, organizational, interpersonal, and problem-solving skills

Preferred Qualifications

• Bachelor’s degree
• Experience with Banner, TCPS/Healthstream, SLATE or similar platforms
• Experience in project management and/or program coordination and database/reporting tools

Knowledge, Skills, and Abilities

• Proficient in Microsoft Office Suite, specifically Excel, Word, and PowerPoint
• Strong communication, organizational, interpersonal, and problem-solving skills

Physical Demands / Working Conditions

• Prolonged periods of sitting at a desk and working on a computer
• Prolonged periods of standing at times
• Prolonged screen time
• Must be able to lift up to 25 pounds at times
• Repetitive Movement

Pay Rate:  $41,984 - $52,480 (Annual salary depending on eligible experience, which is defined by the current compensation plan.)

Position Close Date:  Open until filled. For best consideration, please apply by, 11/20/2025

Special Instructions to Applicants:

To be considered for this position, you must submit an application.  Prior applications will not be used to fill this vacancy.  

A completed satisfactory background check will be required before hire.