TBR | The College System of Tennessee

Title: Financial Aid Technical Analyst_RSCC Internal Applicants Only

Employee Classification: Other Administrative

Institution: Roane State Community College

Department: Financial Aid

Campus Location: Roane State Community College

Job Summary

The Financial Aid Technical Analyst supports the efficient operation and administration of student financial aid programs by providing technical, analytical, and systems support within the college’s financial aid office.

Job Duties

• 1.Maintain the Financial Aid Department’s system processes needed for reporting, balancing student accounts, reconciling, processing, and maintenance of data related to state programs in the Banner system.
• 2. Develop institutional policies and procedures as it relates to state programs.
• 3. Ensure that student state financial aid is posted accurately.
• 4. Identify and resolve overawards as it relates to state and federal programs
• 5. Review and process all appeals as it relates to state programs, SAP, unusual circumstances and professional judgements.
• 6. Serve as back up for awarding state aid programs
• 7. Serve as back up when the Student Services Data Tech is unavailable for FA processes
• 8. Serve as a FA webpage liaison between FA Office Staff and webmaster.
• 9. Maintain and update FA webpages.
• 10. Apprise the Director of technical issues that may affect functions within the Banner Financial Aid module, as it pertains to state aid and recommend ways to minimize impacts and improve efficiency.
• 11. Lead FA specialists in setup and processing of state aid programs, ensuring compliance with Federal, State, and Institutional regulations. Interact with outside agencies such as Dept. of Education, Common Origination and Disbursement (COD), and TN Student Assistance Corporation (TSAC).
• 12. Verification of student files; awarding aid (Pell Grants and Direct Student Loans).
• 13. Monitor all updated institutional student information records (ISIR) for conflicting information and coordinate resolution of conflicting information to remain compliance with Title IV regulations.
• 14. Monitor the daily needs report for changes to student eligibility.
• 15. Review Verification Change report, update student requirements, as needed and coordinate adjustments to already packaged awards.
• 16. Verifies accurate reporting to the Dept. of Ed for students in V4/V5 verification groups.
• 17. Monitors all programs less than 1 year in length and award Pell to eligible students based on the Pell Grant Formula 3 methodology and monitor SAP status for students enrolled in these programs. 

Minimum Qualifications

Bachelor’s degree.

Minimum of 5 years’ experience in verification and student loan processing including a minimum of 3 years direct experience with management and oversight of at least one state aid program including technical set up and reconciliation experience.

Experience with Banner, COD, NSLDS, Argos, Automic, FAST, and federal databases/systems.

Extensive experience in the areas of critical thinking, working independently, analyzing data and communication are required.

Knowledge, Skills, and Abilities

Ability to work independently and within team environment.
Excellent communication and problem-solving skills.