TBR | The College System of Tennessee

Title: HR Onboarding & Benefits Partner

Employee Classification: NeSCC Non-Supervisory

Department: Human Resources

Campus Location: Northeast State Community College

Salary: $43,443 -  $54,303, dependent on education and experience

Please use the Total Compensation Calculator found on the Northeast State Careers Page for a breakdown of the value of the benefits offered to employees of the college.

Job Summary:

Reporting to the Assistant Director of Human Resources, the HR Onboarding and Benefits Partner is responsible for employee onboarding, benefits administration, leave programs, and retirement transitions. This position serves as a primary resource for faculty and staff regarding benefits, eligibility, enrollment, and leave processes while ensuring compliance with applicable policies and regulations. The role also coordinates employee offboarding activities and supports a positive employee experience through responsive service, effective communication, and collaboration with campus partners.

Job Duties:

• Coordinate and administer employee onboarding, orientation, and benefits enrollment processes for faculty and staff.
• Serve as the primary point of contact for employee benefits, leave programs, educational assistance, retirement planning, and related HR services.
• Administer Family and Medical Leave (FMLA) and other leave programs, ensuring compliance with applicable federal, state, and institutional policies.
• Manage educational assistance programs, including fee waivers, tuition reimbursement, and dependent tuition benefits.
• Coordinate employee separation and retirement processes, ensuring completion of required documentation and return of institutional assets.
• Maintain employee records and HRIS data integrity, processing personnel transactions including hires, transfers, status changes, and separations.
• Develop and deliver employee communications, presentations, and training related to onboarding, benefits, leave administration, retirement, and other HR programs.
• Compile, analyze, and prepare HR metrics, reports, and documentation to support operational and compliance requirements.
• Collaborate with institutional departments, system offices, and benefit providers to ensure effective delivery of HR programs and services.
• Identify opportunities to improve HR processes, employee service, and operational efficiency.
• Provide backup support across Human Resources functions and perform other duties as assigned.

Minimum Qualifications:

• Education/Experience - Bachelor's degree in Human Resources, Business Administration, Public Administration, or a related field from an accredited institution and two (2) years of professional experience in human resources, benefits administration, employee onboarding, leave administration, or a related area; or Associate degree from an accredited institution and four (4) years of progressively responsible experience in human resources, benefits administration, employee onboarding, leave administration, or a related area. from an accredited institution

• Experience - Experience utilizing human resource information systems (HRIS), databases, or other electronic recordkeeping systems.

Preferred Qualifications:

Education: Bachelor's degree in Human Resources, Business Administration, Public Administration, Higher Education Administration, or a related field from an accredited institution. Or a Master's degree in Human Resources, Business Administration (MBA), Public Administration (MPA), Higher Education Administration, or a related field. from an accredited institution

Experience:
• Professional certification such as SHRM-CP, SHRM-SCP, PHR, or IPMA-HR.
• Experience administering employee benefits, leave programs, retirement plans, and onboarding processes.
• Experience working in higher education, public sector, or Tennessee Board of Regents (TBR) institutions.
• Experience with the State of Tennessee Edison system or a comparable Human Resources Information System (HRIS)
• Conversational ability or fluency in a language other than English

Knowledge, Skills, and Abilities:

• Knowledge of human resources principles, benefits administration, and employee leave programs.
• Knowledge of relevant federal and state employment laws and regulations.
• Strong interpersonal, customer service, and communication skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Ability to interpret and apply policies, procedures, and benefit plan provisions.
• Ability to manage multiple priorities, maintain accurate records, and meet deadlines.
• Proficiency in Human Resource Information Systems (HRIS) and Microsoft Office applications
• Technology Skills: MS Office suite; videoconferencing software; digital records management systems; general operating systems and data information systems

• Relocation assistance is not available for this position.

• NeSCC will not offer H1B visa sponsorships for this position; applicants requiring sponsorship will not be considered

• Travel may be required for professional development and all-campus support. 

For assistance regarding the job ad, application process, or application status, please contact the Office of Human Resources at 423-323-0204 or HRstaffing@northeaststate.edu.

Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. A resume and unofficial transcripts are required; a cover letter is optional. You will also be required to provide the contact information for a minimum of three (3) professional references. If you are selected for an interview your references WILL be automatically contacted. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note that attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience.