TBR | The College System of Tennessee

Information Processing Specialist

We have an opening for an Information Processing Specialist at our Chattanooga State campus!

Our Purpose - We support and empower everyone in our community to learn without limits.

Our Values:
- We cultivate a welcome and caring environment.

- We care about the well-being of each other.

- We instill trust through integrity and transparency.

- We encourage fearless innovation and resilience.

- We collaborate to build a better future.

Our Mission - We are Chattanooga State, a dedicated team that delivers accessible, innovative learning opportunities that surpass expectations.  Together, we enrich the lives of students, and their families; develop a talented workforce; and partner with our community to lead boldly into the future.

POSITION SUMMARY

The Information Processing Specialist position is responsible for supervising all cashiers and those who perform cashiering functions onsite and at offsite campuses.  The position oversees the day to day reconciling of the Banner Student Daily reports with the TouchNet Cashiering System and deposits made to the banking institution. The position is the Institutional liaison for all third party scholarship recipients. The position is responsible for notifying the third party scholarship recipients on funds received, applying the funds to student accounts, providing bookstore charges, creating a spreadsheet for tracking purposes for the F/A Office and reconciling the scholarship account. The position is responsible for all Amazon billings, bookstore charges, and payments. The position tracks all entries and reconciles the Amazon account to Banner Finance. The position calculates and processes tuition discount and fee waivers for higher education employees, state employees, and teachers. The position assists in creating Marketplace UPAY sites and maintain the Marketplace accounts. The position provides extensive student support via phone calls, texts, e-mails, Bursar Office Chat, and front counter service. 

ESSENTIAL Functions

Fiscal Stewardship

• Works with the Grants and Contract’s Office to ensure all deposits are recorded in Banner correctly and are sent to the banking institution within the time period specified by TBR policies and guidelines.
•  Establish and maintain financial accounts in a computerized system.
• Provide invoices and reconcile all Amazon third party student accounts to finance.
• Oversees day to day reconciling of the Banner Student Daily reports with TouchNet Cashiering System and deposits made to the banking institution.

Holistic Student Support

• Works with third party scholarship providers and recipients to ensure funds are applied to student accounts and bookstore charges are provided in a timely manner. Reconciles each individual student’s payments and charges to Banner Finance, ensuring the students do not exceed their limits.
• Ensures Amazon student schedules have been confirmed and bookstore vouchers       have been provided to the students.
• Ensures Third Party Scholarship student accounts have been credited and bookstore vouchers have been provided to the students.
• Creates and Maintains the Bursar’s Office website and marketing brochures as they relate to semester registrations which provides important information regarding tuition and fees, refund dates and deadlines, and fee waiver and fee discount information.

Organizational Culture

• Maintaining a culture of consistency and equity when dealing with all members of the campus community independent of race, gender, or sexuality.
• Maintain up-to-date knowledge of TBR policies and guidelines to ensure compliance for cashiering, fee waivers, fee discounts, third party billing and collection of Accounts Receivables. Collaborates with the Bursar’s Office staff to ensure common processes and procedures are followed and provide training as changes occur..
• Assist student facing offices with questions related to account balances, payment options, outside scholarships, fee waivers, bookstore charges, refunds, etc.
• Maintain up-to-date knowledge of local, federal and state policies related to third party contracts, billings, and refunds.
• Provide support for various projects and events related to the Bursar’s Office.

QUALIFICATIONS

• High school graduate or equivalent
• Ability to work from home with minimal direct supervision
• At least one year of experience in bookkeeping and basic accounting theory and practice; business English and mathematics; modern office practices, procedures and equipment including on-line computer systems
• Preferred-Experience working with the Banner Student Information System
• Preferred-Higher Educations Software: Banner, Argos. and TouchNet

 KNOWLEDGE, SKILLS AND WORK CHARACTERISTICS

• Ability to provide leadership and supervision of others involved in cashiering and accounting functions
• Effective oral and written communication consistent with interpreting and explaining contractual terms and status, policies, and procedures, and Banner student accounts.
• Identify and solve problems via routine collaborations

   DUTIES & RESPONSIBILITIES

• Supervises all cashiers and those who perform cashiering functions onsite and at offsite campuses. The position oversees the day to day reconciling of the Banner Student Daily reports with the TouchNet Cashiering System and deposits made to the banking institution.
• Works in coordination with the Third Party Scholarship provides to ensure their student schedules have been confirmed, bookstore charges have been provided and the accounts have been reconciled and billed accordingly
• Provide a detailed spreadsheet for the F/A Office to help with tracking the Third Party Scholarship awards applied to the student accounts so the students will not be over awarded
• Ensures the third party Amazon student schedules have been confirmed, bookstore charges have been provided and the accounts have been reconciled and billed accordingly
• Establish and maintain financial accounts in a computerized system.
• Perform difficult clerical accounting and reporting functions involving financial accounts.
• Authorizing transactions and credit/debits to student accounts. Prepare various documentation such as invoices, purchase orders, notifications, procedures, etc.
• Perform other job-related duties as assigned.

 Salary Range: $44,448 - $52,226

** Application review will start 15 days after posting date **