TBR | The College System of Tennessee

We have an opening for an Associate Instructor - Computer Support Technology (TCAT) at the Rhea County Higher Education Center! 

Our Purpose - We support and empower everyone in our community to learn without limits.

Our Values: 

We cultivate a welcome and supportive environment.

We care about the well-being of each other.

We instill trust through integrity and transparency.

We encourage fearless innovation and resilience.

We collaborate to build a better future.

Our Mission - We are Chattanooga State, a dedicated team that delivers accessible, innovative learning opportunities that surpass expectations.  Together, we enrich the lives of students, and their families; develop a talented workforce; and partner with our community to lead boldly into the future.

General Summary

The Computer Support Technology Instructor is responsible for delivering high-quality instruction in the Computer Support Technician program at the Rhea County Higher Education Center. The instructor facilitates classroom and lab learning, evaluates and monitors student progress, assigns grades, and provides academic and career guidance to students. Responsibilities include developing and maintaining course materials and syllabi, selecting and managing instructional resources, and maintaining accurate attendance and grade records. The instructor participates in curriculum development and revision, stays current with industry trends and instructional technologies, and engages in professional development activities. Additional duties include advising and recruiting students, supporting student organizations and activities, participating in college and community service, assisting with accreditation and assessment processes, and maintaining positive relationships with colleagues, industry partners, and advisory committees. The instructor is committed to preparing students for successful employment in Information Technology and supporting the mission and goals of the college.

Essential Functions

Teaching Excellence and Program Innovation

• Demonstrate teaching excellence by using evidence-based instructional practices that foster student learning.
• Adapt tests and refine new pedagogical approaches that fit Chattanooga State's campus context.
• Structure student experiences to ensure relevance in academic, student life, and co-curricular activities.
• Ensure that instructional materials and equipment are ready for student use, sufficient in quantity, are properly maintained, and are in working order prior to class time.
• Facilitate classroom instruction, evaluate students, monitor their progress, assign final grades, and maintain attendance and grade records. Counsel and advise students on academic preparation and career goals and work to retain students in the program.
• Develop and maintain a site on the college's Learning Management System (eLearn) platform where class documents (syllabi, classroom information, quizzes, tests, etc.) are stored and available for students to access anytime.
• Maintain an active advisory committee that meets twice a year and covers industry and programming needs.
• Remain current within assigned instruction, related occupational areas, and technologies; acquire, maintain, and apply knowledge of current instructional methodologies and materials; attend scheduled college, divisional, professional development, and in-service activities; and participate in the annual faculty evaluation process.
• In addition to teaching, the faculty member is expected to play a vital role in program development. This includes maintaining up-to-date programs and curricula, maintaining technical skills, and acquiring new technical skills as the industry evolves.

Holistic Student Support

• Participate in student recruitment and admission decisions and activities. 
• Support placement of students with work‑based learning (WBL) experiences. 
• Review and respond to various reports in a timely manner. 
• Collaborate with student services to support students. 
• Work collaboratively with student services teams to connect learners with academic, advising, and support resources.

Organizational Culture

• Support the College’s mission and core values. 
•  Maintain a respectful and student‑centered environment.
• Support and provide leadership for College and division goals. 
• Offers responsive and consistent services and support for students, faculty, and staff.

Position Requirements

• Technical diploma or equivalent degree in post-secondary education with credentials in Information Technology
• Three years of Computer Support experience within the last five years
• Microsoft Office Specialist, CompTIA A+, Network+, and Security+ certifications
• Organizational and communication skills for effectively teaching, assessing, and interacting with students and colleagues
• Areas of instruction include supporting end-users, troubleshooting hardware and software issues, and configuring and performing minor repairs of mobile devices.

Preferred Requirements:

• Associate Degree in Computer Science, Information Technology, Engineering, or a related field
• CompTIA Linux+, Server+ and Cloud+ certifications
• Two years of Tier I Service Desk experience or end-user support
• Prior teaching or evidence of ability to teach students

Knowledge, Skills, and Abilities:

• Uphold a positive attitude with dedication to improving the quality of life for students and the economic prosperity of the community
• Be highly motivated and stay current with the fast pace of technological change
• Show strong organizational, time-management, and leadership skills for sustaining a consistent curriculum with the day program
• Demonstrate willingness to develop lasting workplace relationships with students, faculty, staff, industry partners, and the public 

Salary: Commensurate with experience and according to the salary guidelines of the Tennessee Board of Regents.

Range: $50,894 - $61,074

Closing Date: All applicant submissions must include CV/Resume, References, and Unofficial Transcript attachments.

Open Until Filled: Yes