TBR | The College System of Tennessee

Title: Learning Center Specialist, Part-Time

Institution: Jackson State Community College

Campus Location: Gibson County Center

Job Summary

Assist students with admissions, financial aid, business services, advising, and registration during day and evening classes. Assist students with computers and proctoring tests.

Job Duties

• Provide excellent customer service to visitors coming into the Gibson County Center
• Manage office including organizing, inventorying and ordering office supplies on SciQuest
• Process applications for admission and explain admission requirements
• Maintain classroom/facility schedule and communicate with people using the facility
• Assist students with registration and processes
• Answer phones, respond to messages via phone and email
• Advise students
• Create signs and assist with marketing for upcoming events
• Process payments; maintain daily cash balance and report and make deposits
• Assist with room set up as needed
• Assist with registering students for classes as needed
• Perform nightly closing by locking classrooms, checking parking lots and locking outside doors
• Ability to have a flexible schedule working some days and nights
• Take student ID photos and follow process for ordering student IDs
• Assist students with laptop loan program and checking out books through library program
• Perform other duties as defined by the Director of the Gibson County Center
• Administer Accuplacer testing and enter scores into Banner
• Assist students with computers and proctoring testing
• Act as a point of contact when Center Director is offsite
• Other duties as assigned 

Minimum Qualifications

• High school diploma or equivalent and one year of office experience

Preferred Qualifications

• Banner database experience or knowledge.

Knowledge, Skills, and Abilities

• Strong interpersonal and public relations communication skills; ability to effectively communicate using written and verbal skills.
• Proficiency with Microsoft Office applications.
• Ability to perform basic math functions such as addition, subtraction, multiplication, and division; ability to perform calculations related to cash and accounting transactions.
• Reasoning ability required in decision-making, advising and assisting students, applying relevant policies, procedures, guidelines, and regulations and performing various tasks.
• Office administration, customer service, time management, organizational, and scheduling skills required. Must be able to exercise ethics and maintain confidentiality.

Physical Demands / Working Conditions

• Prolonged periods of sitting at a desk and working on a computer
• Prolonged periods of standing at times
• Prolonged screen time
• Must be able to lift up to 25 pounds at times
• Repetitive movement

Pay Rate:  $18.22/hour 

Open Until Filled: Yes. For best consideration, apply by: 03/11/2025

Special Instructions to Applicants:

To be considered for this position, you must submit an application.  Prior applications will not be used to fill this vacancy.  

A completed satisfactory background check will be required before hire.