TBR | The College System of Tennessee

Title: Learning Commons Assistant

Job Summary

The Learning Commons Assistant provides assistance to students in the Learning Commons (LC), which includes library, testing, and tutoring services. We are currently seeking to fill four openings for this position. Two openings are for the daytime shift (8:00 AM–2:00 PM), and the other two are for the nighttime shift (2:00 PM–10:00 PM).

Please review the “Special Instructions to Applicants” section at the bottom before applying.

Job Duties

• General 
  • Answer phones, transfers call as needed 
  • Respond to emails 
  • Assist with special events 
  • Assist with maintaining the facility 
  • Restock and inventory supplies 
  • Other duties as assigned 
• Library 
  • Perform circulation tasks 
  • Shelve library materials 
  • Assist with shelf reading and inventory 
  • Help students locate library resources 
• Testing 
  • Complete and maintain all required testing certifications 
  • Administer and proctor JSCC and eCampus testing 
  • Monitor cameras while students are testing 
  • Assist students with test scheduling/rescheduling 
  • Secure personal items in lockable storage containers and bags 
  • Enter testing data into student record 
  • Maintain a high level of confidentiality 
• Tutoring 
  • Check students in for consultations 
  • Assist students with scheduling/rescheduling tutoring sessions 
• Technology Support 
  • Troubleshoot basic technology issues (Microsoft 365, Slate, eLearn, etc.) 
  • Restock paper in copiers and printers 

Minimum Qualifications

• Associates degree from an accredited institution or equivalent experience

Preferred Qualifications

• Experience working in higher education
• Prior learning commons/library experience
• Prior testing administration experience

Knowledge, Skills, and Abilities

• Excellent customer service skills
• Working knowledge of Microsoft 365

Physical Demands / Working Conditions

• Prolonged periods of sitting at a desk and working on a computer
• Prolonged periods of standing at times
• Prolonged screen time
• Must be able to lift up to 25 pounds at times
• Repetitive Movement

Pay Rate:  $14.50/hour (For up to a maximum of 29 hours per week.)

Position Close Date:  Open until filled

Special Instructions to Applicants:

As mentioned above, there are four openings to be filled; two are for the daytime shift (8:00 AM - 2:00 PM), and two are for the nighttime shift (2:00 PM - 10:00 PM). Please specify which shift you are applying for within the availability section of the application.

To be considered for this position, you must submit an application.  Prior applications will not be used to fill this vacancy.  

A completed satisfactory background check will be required before hire.