TBR | The College System of Tennessee

LIBRARY COORDINATOR

Number of Openings:           1

Institution:                           Cleveland State Community College

Department:                         Library

Reports to:                           Director of Library Services

Campus Location:                 Cleveland, Tennessee

Salary Range:                        $44,155-$55.194

Position Status:                     Exempt / Full-Time

Moving Allowance:                N/A

Cleveland State Community College is a comprehensive, two-year post-secondary institution, located in Cleveland, Tennessee. Cleveland State is committed to providing open access and quality education to all students. A Tennessee Board of Regents institution, Cleveland State is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). At Cleveland State, our mission is to build strong minds, careers and communities through exceptional teaching and learning, workforce development and service. We wish to hire individuals with similar values who can help us accomplish those goals.

Special Instructions to Applicants: 

To be considered for a position at Cleveland State, you must complete an online application. Your skills, abilities, qualifications, and years of experience will be evaluated solely based on the information provided in your application. Any work experience not included will not be considered for meeting the minimum requirements or determining compensation for the position.

Please note the following: 

• Attaching a resume does not substitute for completion of the application form.
• Part-time work experience is calculated at 50% of full-time experience. 

JOB SUMMARY

The Library Coordinator supports the daily operations, outreach, and strategic initiatives of the library by overseeing public services, managing student assistants, coordinating programming and events, and maintaining administrative and circulation processes. This role ensures that library services are accessible, effective, and responsive to the needs of students, faculty, staff, and the community. Through data-driven assessment, marketing, and collaboration with campus departments, the Library Coordinator enhances user engagement and promotes the library as a central hub for learning and student success.

MINIMUM REQUIREMENTS / QUALIFICIATIONS

• Bachelor’s degree from a regionally accredited institution.

• Minimum of three (3) years of practical experience in customer service, administrative support, circulation services, outreach, marketing, or library programming.
• Minimum of one (1) year of supervisory or training experience, which may include relevant experience in training student workers, volunteers, or part-time employees.

ESSENTIAL JOB FUNCTIONS

CIRCULATION DESK MANAGEMENT (25%)

• Oversees daily circulation desk activities and provides frontline service to patrons.
• Trains new employees on checking materials in and out, registering patrons, reserving items, collecting fines, issuing ID cards, and assisting with library technology including but not limited to printers and copiers.
• Manages calendar settings and user records in Alma (Library Software) and Banner.
• Creates reports for fines and lost items and coordinates with the Business Office to ensure accurate billing.
• Maintains and updates circulation-related procedures in the Standard Operating Procedures Manual.

LIBRARY STUDENT ASSISTANTS' SUPERVISION (20%)

• Coordinates with Financial Aid to recruit, interview, and hire student assistants.
• Onboards new hires, maintains online training materials, and establishes workplace conduct expectations.
• Develops and assigns daily tasks and special projects that support library operations and help students build transferable skills.
• Serves as the primary point of contact for student workers, conducts performance evaluations, and approves time sheets.

ADMINISTRATIVE DUTIES (15%)

• Receives and submits invoices for payment and serves as the procurement card administrator for the library and Tutoring & Learning Center.
• Maintains inventory of office supplies and promotional materials.
• Processes and documents all library donations for the Cleveland State Foundation.
• Manages the library room reservation calendar.
• Prepares and maintains departmental documents, reports, and correspondence.

MARKETING AND OUTREACH (15%)

• Manages the library’s social media accounts by creating posts and graphics to promote services, resources, and events.
• Designs monthly physical and online displays to highlight collections.
• Creates flyers, brochures, and online guides to assist patrons with navigating the library and using available technology.
• Sets up welcome tables each semester to introduce students to the library and distribute promotional materials.
• Maintains the library’s online guide to campus and community resources.

PROGRAMMING INITIATIVES (15%)

• Leads library programming initiatives, including the PAGES student book club and Long Night Against Procrastination events.
• Coordinates with the Math Lab, Tutoring and Learning Center, Student Engagement and Support, Campus Events, Communications, Security, Facilities, and academic departments to offer programming that supports the curriculum and encourages student participation.
• Seeks funding for events, manages the event budget, tracks outreach effectiveness, analyzes participation data, and reports on program outcomes.

LIBRARY ASSESSMENT (5%)

• Produces usage reports related to circulation functions, including gate counts, patron interactions, space utilization, and circulation statistics.
• Collaborates with the Library Director to conduct user needs assessments and usability studies and uses data to evaluate services and improve library operations.

NON-ESSENTIAL FUNCTIONS (5%)

• The appointee may be required to attain additional skills, knowledge, or credentials currently required, or that may be required in the future, by the Tennessee Board of Regents (TBR) and the Southern Association of Colleges and Schools Commission (SACSCOC).
• Other duties as assigned by supervisor.

KNOWLEDGE, SKILLS AND RESPONSIBILITIES

• Strong interpersonal, oral, and written communication skills.
• Ability to train, supervise, and support student workers.
• Ability to establish and maintain effective working relationships with faculty, administrators, and other employees.
• Ability to work in a fast-paced environment, demonstrate strong attention to detail, remain flexible, and manage stressful situations while maintaining focus on job responsibilities.
• Strong ability to evaluate situations and make decisions.
• Knowledge of integrated library system software (e.g., Ex Libris Alma).
• Knowledge of modern office practices, procedures, and equipment, with the ability to troubleshoot technical issues.
• Knowledge of library policies, circulation procedures, and best practices for library outreach and programming.
• Ability to exercise discretion and maintain confidentiality of patron and employee records.

WORK ACTIVITIES & EQUIPMENT

Work activities routinely involve the use of personal computers and peripheral devices.

JOB LOCATION

This role is an on-site position located on the main campus of Cleveland State Community College in Cleveland, TN. Occasional travel to off-campus sites within the college’s five-county service area may be required. Additionally, there may be requirements for travel within the state or across the United States for training and conferences.

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Applicants may be subject to a background check and credit check.

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Cleveland State offers a comprehensive benefits package, including but not limited to the following:

• Insurance: Health, Dental, Vision, Life, Disability (long and short term), FSA/HAS
• Wellness Incentive Program (if enrolled in health)
• Educational Assistance: Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement
• Employee Assistance Program
• Longevity Pay
• Retirement Options: State of TN Pension (TCRS), 401a, 401k with $50 match, 403b, and 457
• Fourteen (14) Paid Holidays/Year
• Sick and Annual Leave
• Sick Leave Bank
• State Employee Discount Program with over 900 merchants

If you are interested, click on the link to apply. 

Applications can be assured full consideration if submitted by February 26, 2026.

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Human Resources Office
Telephone: 423-478-6203; FAX: 423-478-6257
Email: humanresources@clevelandstatecc.edu

Website: www.clevelandstatecc.edu

The following link will direct you to a reporting section of the college’s website:  How Do I Report