TBR | The College System of Tennessee

Title: Manager of Workforce Placement and Community Partnerships

Employee Classification: Other Professionals

Institution: Roane State Community College

Department: Workforce Development

Campus Location: Roane State Community College

Job Summary

The Manager of Workforce Placement and Community Partnerships leads career placement, work-based learning, and community partnership initiatives that connect students, employers, and community organizations. The position develops workforce and professional development opportunities, manages career readiness programs and placement reporting, and builds strategic partnerships that support student success and regional workforce needs.

Job Duties

Workforce Placement

• Manage the college's Placement report process for A.A.S. and Certificate programs working with the RSCC Institutional Research Department, Program Directors and students to obtain 90-100%
• Placement data. Manage the college's software connecting industry to our students and vice versa. Currently, Handshake software. Manage all data input, software updates, software training, college communication industry communication on the Handshake career communications software.
• Engage with industry to identify job opportunities (full, part-time, internships, job shadowing, apprenticeships) and all types of work experiences for students.
• Work with faculty to assist their students with job tips, resume writing, LinkedIn tools, and all other career tools to assist students in their readiness for opportunities.
• Coordinate job fairs, internship fairs and other events connecting our students and alumni to jobs.
• Develop and offer career readiness training for students who are seeking employment, like Building your LinkedIn Profile; How to use Indeed and other job seeking web services; How to build a resume, and building and managing your digital presence, Communication skills, Workplace Professionalism, and Employability competencies.
• Manage the website for Placement. Keeping it relevant and up to date.
• Work with Industry to develop and then manage Work Based learning experiences for students such as apprenticeships, internships, job shadowing, etc. For credit and non-credit students.
• Communicate with the Director of Success Coaches and the lead for the College’s credit course, COLS, to coordinate overall career and placement systems at RSCC.
• Develop, monitor, and assess career placement, internship, apprenticeship, and workforce program outcomes using institutional data, labor market information, and student/employer feedback to support continuous improvement and accreditation reporting. 

Community Partnerships

• Manage community related classes. Some required (Parenting), some for personal enrichment, others for professional development.
• Develop and maintain strategic partnerships with employers, workforce agencies, economic development organizations, chambers of commerce, TCATs, Other higher ed partners, and community stakeholders to strengthen regional talent pipelines.
• Develop, deliver, market, and manage professional development courses "open to the public."
• Manage youth experiences for the college, such as STEM camp, Cyber Security camps. Create new work ready training experiences for high school students to earn workforce training credentials.
• Represent RSCC at conferences where RSCC has a "workforce" table. Use this opportunity to engage the community and industry to connect back to RSCC for students and other programming.
• Partner with RSCC Recruitment team to connect the community to RSCC opportunities.
• Work strategically with internal and external resource partners to develop, expand, and manage a comprehensive portfolio of Ed2Go and other online non-credit offerings that support workforce development, career advancement, small business growth, and entrepreneurship initiatives across the college service area.
• Develop and manage relationships with and obtain non-credit course eligibility with WIAO/American Job Centers on the East TN Training Provider’s list (ETPL).
• Support the overall Workforce team as needed with customized workforce training and all other operational support needed for the team.
• Analyze labor market trends, workforce data, and employer needs to identify emerging career pathways and recommend workforce training opportunities. Seek grants to support workforce opportunities for the college. Help manage or lead grants as necessary.

General tasks related to over position

• Budget development, tracking and reporting
• Utilize Campus CE, Apprenticeship Tracker, and Raider Works software to track training for internal reporting and to complete TN Board of Regents reporting.
• Travel – frequent in-service area. Occasionally in-state. Infrequent travel within US.
• General office tasks: procurement, travel authorizations/claims, Food forms, etc. 

Anderson County Higher Ed Site Director

• Serve as the RSCC representative for the ACHEC center for RSCC. This is a TCAT campus, but RSCC has allocated space for students taking Mechatronics and for Customized Industry training.
• Provide student life opportunities for credit students at ACHEC.
• Communicate with TCAT Knox administration regarding items such as Safety, Facility items, Space utilization, visitors, hazardous weather closures, other building closures, student name badges, etc. 

Minimum Qualifications

• Bachelor's degree.
  
• 3-5 years of relevant experience.
  

Preferred Qualifications

Management of projects experience:Experience in placement tracking.
Industry Knowledge: Manufacturing, HR, workforce development, or business services.
Program experience: Training development, program administration, or project management.
Business experience: Employer relations, sales, marketing, or account management.

Experience with Handshake or similar career management platforms.

Knowledge, Skills, and Abilities

• Strong relationship-building skills with demonstrated ability to develop partnerships with employers, educational institutions, workforce agencies, and community organizations.
  
• Excellent written, verbal, presentation, interpersonal, organizational, and project management skills.
  
• Ability to plan and coordinate programs, training, career fairs, and community events.
  
• Proficiency with career-services technology, databases, websites, and Microsoft Office applications.
  
• Ability to collect, analyze, and report data accurately.
  
• Ability to manage multiple priorities; exercise independent judgment; and represent the College professionally with internal and external stakeholders.

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.

 In order to be considered for the position, the following items must be uploaded:

• Application
• Resume

Incomplete applications will not be considered.

A summary of our benefits: BENEFITS SUMMARY.pdf

Roane State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. 

Roane State Community College participates in the E-Verify program, a free, web-based system that electronically confirms the identity and employment eligibility of new hires. By using E-Verify, we ensure compliance with federal employment eligibility verification requirements and help maintain a legal workforce.  For more information, visit the official E-Verify website Home | E-Verify.