TBR | The College System of Tennessee

Title: Paraprofessional & Administrative Support - Adult Education

Employee Classification: Clerical/Support Staff

Department: Adult Education

Campus Location: Northeast State at Kingsport

Salary: Up to $37,782

Job Summary

Reporting to the Adult Education Program Director, the Paraprofessional is responsible for providing a variety of clerical duties in support of the Adult Education program including main clerical support for the director. They also interact daily with and provide instructional, registration, and intake orientation-related services for potential and current students and faculty. The position will serve as main intake/contact for grant related registrations and assisting students with the appropriate referrals.

Job Duties

• Perform general office duties, including but not limited to filing, faxing, and disbursement of administrative and instructional materials • Setup and maintain paper and electronic filing systems

• Assist with departmental calendaring, access and maintenance of electronic activities.

• Provide front desk welcome to new students coming into Blazier/Wilson Hall.

• Assist with graduation

• Assist with student registration, assessment, orientation/counseling for AE students and/or other grant partners such as STRONG FAMILIES/STRONG ACC.

• Assists with scheduling, proctoring, and scoring State-required tests (CASAS, HiSET OPT)

• Assist with ordering materials and supplies

• Organize and maintain confidential program and student files as well as report documentation

• Maintain office equipment and supply inventories

• Prepare and assist with fiscal processes

• Maintain technical knowledge by engaging in opportunities to improve or increase skills

• Contribute to team efforts

• Complete other assignments as directed by supervision.

Minimum Qualifications

• High school diploma or equivalent
• Experience with digital data entry
• Customer service experience
• Experience with general office equipment (fax, copier, scanner, multi-line phone system etc.)

Preferred Qualifications

• Adult education experience
• A.S. degree in office administration, business, or other related field
• Experience with multiple types of scheduling (i.e., staff, events, and courses)

Knowledge, Skills, and Abilities

• Technology Skills: MS Office skills, Word, Excel, Outlook; digital records management systems; general operating systems and data information systems
• Strong oral and written communication skills
• Organizational and analytical skills and ability to meet deadlines
• Accept new tasks and responsibilities in a positive/professional manner

Notes:

• This position is grant-funded. Continued employment is contingent upon grant funding.