TBR | The College System of Tennessee

Title: Senior Administrative Associate

POSITION SUMMARY
This position will provide administrative support to the programs within the School of Health Sciences. This position is based at the Dickson campus and will require occasional travel to Clarksville and Nashville campuses.

ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES
Perform duties including answering phones, responding to phone/in person/email inquiries, screening calls, and handling related issues. Provide general office management and clerical assistance with copying, printing documents, filing, maintaining records, making phone calls, and processing incoming/outgoing mail, FedEx and UPS. Utilize various computer applications including but not limited to, Outlook Email and Calendar, Excel, PowerPoint, Word, BANNER and SciQuest. In collaboration with program directors, ensure that student onboarding for all programs is complete and students and faculty files are accurate. Maintain department databases and orient students to recordkeeping databases. Provide coverage and support across School of Health Science programs.

Assess inquiries directed to the School of Health Sciences and determine the proper course of action, delegating to the appropriate individual to manage the response. Prepare routine correspondence, reports, contracts, forms and other documents. Greet and assist visitors and callers by providing information and/or directing them to the appropriate person. Assist with assembling information for various reports and projects. Keep appointment schedule, arranging meetings and interviews as necessary. Analyze and interpret directives, policies, procedures, guidelines, etc. Determine type of data, forms, records or methods needed and collects and/or compiles data. Compose routine and non-routine correspondence independently. Develop and maintain personnel, financial, statistical and other records. Maintain and order office supplies and other materials as needed. May supervise student workers and/or temporary employees.

REQUIRED QUALIFICATIONS
High school diploma or equivalent.

Two (2) years’ experience in administrative support.

Proficiency with word processing, spreadsheets, and presentation software.

PREFERRED QUALIFICATIONS
Associate’s degree from an accredited institution.

Certified Administrative Professional Certification (CAP).

Experience with Acalog.

Experience in preparing documents, reports and presentations.

Experience with SciQuest and Banner.

KNOWLEDGE, SKILLS AND ABILITIES
Detail oriented with the ability to multitask and work with competing deadlines. Discretion, judgment, and ability to handle confidential matters. Must be able to work independently, take initiative and make substantive decisions quickly. Excellent oral and written communication skills. Exceptional listening skills, interpersonal skills, diplomacy and the ability to effectively interact and build trusted relationships with diverse internal and external constituencies. Proven ability to effectively organize, prioritize and perform multiple job functions, balance conflicting priorities, meet deadlines with short turnaround times and manage changing situations.

Open Until Filled: Yes

Rate of Pay: $37,782.00 - $45,350.00 depending on experience

Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.

Nashville State offers flexible work arrangements for positions that qualify.