TBR | The College System of Tennessee

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 7 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.

We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

Title: Student Help: Title III Peer Mentor / Coach

Employee Classification: Other

Institution: Southwest Tennessee Community College

Department: Title III Strengthening Institutions Program

Campus Location: STCC - Multiple Campus Locations

Job Summary

This is a part-time student position funded by Title III IDEAS Grant. Peer mentors/coaches are integrated into advising center or other campus offices, to assist professional advisors or student success coaches and faculty/staff with supporting students at Southwest.

Mentors might handle referrals to campus resources, study skills coaching, or pre-registration education, which frees up professional coaches and advisors to focus on complex advising cases. Peer mentors may be “on call” for a set number of hours each week, to handle referred and walk-in students. Or, programs may require peer mentors to hold several meetings each term with students, either one-on-one or in groups.

Job Duties

• Attend Peer Coaching training sessions
• Engage in two HIPs (work-based learning and e-portfolio development)
• Provide information concerning campus resources, activities, and services
• Provide encouragement for peers to stay in college and finish their program through out-of-classroom engagement with touchpoints
• Maintain assigned caseload of students; accurately documenting students’ stories and making appropriate referrals for academic and student support services
• As a role model, display appropriate social behavior and skills
• Maintain courteous, friendly, and cooperative interactions with peers and staff
• Maintain confidentiality of personal information, such as contact information
• Maintain weekly communication with assigned peers with an openness to on-call support and small group support during critical advising milestones

Minimum Qualifications

• Southwest Tennessee Community College Student who has completed at least 12 semester hours and GPA of 3.0
• Student must be in good academic and behavioral standing

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.

First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.

In order to be considered for the position, the following items must be uploaded:

• Resume
• Cover letter
• Unofficial Transcripts

A summary of our benefits can be found below: 

https://www.southwest.tn.edu/hr/benefits-overview.php

Incomplete applications will not be considered.

Southwest Tennessee Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.