TBR | The College System of Tennessee

Student Services Coordinator

The Tennessee College of Applied Technology Henry/Carroll is accepting applications for a Student Services Coordinator  position. This is a full-time position with paid holidays and benefits package.

Minimum Requirements:

• Bachelor’s degree required, preferred degree in Business, Education, Psychology or Counseling from an accredited college or university, with a master’s degree preferred.
• Minimum of 5 years of experience working in a post-secondary institution preferred.
• Must have mature attitude, stable personality, worker characteristics that are conducive to a busy office environment, and exercise good judgment. Position requires occasional evening hours.
• Strong human relations/counseling skills, team player, self-starter, excellent record keeping and reporting skills.
• Ability to interpret complex governmental regulations; to communicate effectively in written and spoken English; to relate to a diverse faculty, staff, and student population; to deal tactfully with the public; to exercise good judgment in evaluating situations and making decisions; and to express ideas clearly, concisely, and convincingly.

Specific Duties and Responsibilities Include:

• Provide personal, group, and individual counseling and guidance to all prospective and enrolled students.
• Coordinate and organize TCAT events (TCAT Commencement Ceremonies, National Signing Day, Open Houses, various Student Activities, and other events as assigned).
• Responsible for Student Information Management System (Banner), including enrollment and termination plus all reports dealing with student information.
• Recruit students, conduct tours with prospective students or visiting groups.
• Provide referral services for applicants and students to other agencies to meet individual, educational, emotional and physical needs, including disability services.
• Keep up to date on the latest training in the latest office technology and procedures and be willing to engage in staff development activities as needed, including some overnight travel for various trainings. Working knowledge in using Microsoft Office Suite and Banner.
• Knowledge of Title IX policies and Disability Services.
• Leadership and organizational skills and ability to handle multiple tasks.
• Distribute marketing and recruitment materials for technical programs.
• Regularly and proactively update and maintain social and traditional media outlets (Facebook, Instagram, Twitter, newspaper, radio, etc.).
• Facilitate the pre-registration and registration process.
• Perform other duties as directed by the President.

General Duties: The Student Services Coordinator is responsible for the effective and efficient operation of all aspects of the department of the Paris and McKenzie campuses including but not limited to: financial aid, student records, student counseling, job placement, admissions and recruiting. This position oversees and participates in the compilation, maintenance and submission of reports as required by federal, state and accrediting agencies. The Student Services Coordinator also oversees enrollment of dual enrollment students from area high schools, updates student catalogs/handbooks and college literature, assists with accreditation activities for the college, coordinates and conducts new student orientations, processes student ADA accommodation requests, coordinates and participates in graduation ceremonies. Travel to all campus locations will be required on a regular basis. This full-time position reports to the President and is based on the main campus in Paris. Scheduled work hours are Monday through Friday, 7:30 a.m. to 4:00 p.m.

SALARY: Commensurate with experience, education and training according to Tennessee Colleges of Applied Technology salary guidelines.

A criminal/financial background check will be required for applicant selected.