TBR | The College System of Tennessee

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.

We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

Title: Student Worker: Peer Mentor

Employee Classification: Other

Institution: Southwest Tennessee Community College

Department: Student Success

Campus Location: STCC - Multiple Campus Locations

Job Summary

Peer Mentors are currently enrolled Southwest Tennessee Community College students that provide mentorship, engagement, and structured support to students in the Saluqi Scholars Program (First-Time Freshmen Support) and the Welcome Back Program (Reentry Student Support).

They assist in staffing Success Hubs, facilitating workshops, and helping students develop essential skills for academic persistence and success. Peer Mentors serve as a bridge between students and campus resources, offering peer-led guidance, community-building, and academic encouragement.

Job Duties

• Reports to the Assistant Director of the Office of Academic Intervention.
• Works with the Student Success Navigators
• Provides mentorship and engagement for students in the Welcome Back Program.
• Provides mentorship and engagement for students in the Saluqi Scholars Program.
• Facilitates peer-to-peer engagement through structured check-ins, inviting mentees to attend study groups, workshops, and Success Hub events to build academic confidence.
• Staffs the Success Hubs, offering peer-to-peer academic support and connecting students to campus resources.
• Assists with New Student Orientation, Saluqi Scholars Convocation, and other first-semester programming.
• Assists with Welcome Back Orientations and reentry student programming.
• Facilitates peer-led study groups and workshops on notetaking, time management, communication, digital literacy, and academic success strategies.
• Encourages first-semester students to utilize tutoring, advising, and career services.
• Reinforces QEP competencies through peer-led study groups and workshops.
• Encourages engagement with QEP learning resources and tracks participation in peer mentoring activities.
• Encourages reentry students to engage with tutoring, advising, career services, and other wrap-around support services.
• Tracks mentee progress in the CRM system (Slate) and communicates challenges to Navigators and Assistant Director.
• Participates in ongoing training and professional development for Peer Mentors.
• Other duties as assigned.

Minimum Qualifications

• Currently enrolled student at Southwest Tennessee Community College.
  
• Minimum institutional GPA of 3.0.
  
• Completed at least 12 credit hours at Southwest.
  
• Strong communication and leadership skills.
  
• Ability to build peer relationships and mentor first-semester students.
  
• At least two terms (including summer) remain until graduation.

Preferred Qualifications

• Experience in mentoring, tutoring, or leading student engagement activities.
  
• Familiarity with campus resources and student success strategies.
  
• Experience working with a Customer Relationship Management (CRM) platform such as Slate.
  
• Prior participation in the Saluqi Scholars Program or other student support initiatives.

Knowledge, Skills, and Abilities

• Understanding of campus resources and student support services.
  
• Ability to facilitate study groups and peer-led workshops.
  
• Ability to mentor and support students returning from academic suspension or stopping out.
  
• Strong knowledge of academic policies, probation/suspension procedures, and campus resources.
  
• Ability to facilitate study groups and workshops focused on academic reintegration.
  
• Effective communication and leadership skills.
  
• Strong time management and organizational skills.

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.

First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.

In order to be considered for the position, the following items must be uploaded:

• Resume
• Cover letter
• Unofficial Transcripts

A summary of our benefits can be found below: 

https://www.southwest.tn.edu/hr/benefits-overview.php

Incomplete applications will not be considered.

The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. 

The following person has been designated to handle inquiries regarding nondiscrimination policies:  LeVetta Hudson, Vice President of People & Culture, myhr@southwest.tn.edu, 737 Union Ave, Memphis, TN 38103, 901-333-5000. See the full non-discrimination policy.