TBR | The College System of Tennessee

Job Title: Temporary Part-time Enrollment Recruiter

Job Grade: TH $15.00 per hour

Institution: Walters State Community College

Campus Location: Morristown Campus (Employees are assigned to a “home” location but may occasionally or regularly be required to work at other WSCC locations.)

Job Purpose: Reporting to the Lead Enrollment Development Director and Territory Manager, the Enrollment Recruiter is responsible for fulfilling the college’s recruitment requests at events in the colleges service area. The Enrollment Recruiter is responsible for attending recruitment events, providing campus tours (Morristown Campus) and meeting with prospective students and their families on a daily basis to provide them with knowledge on the admission’s process, financial aid steps and general program information.

Essential Job Functions:

• Recruitment Responsibilities: Provide daily campus tours and enrollment information sessions with prospective/admitted students and their families on the Morristown Campus; Actively participate in high school counselor outreach and communications in recruitment territory; Provide event coverage such as but not limited to college fairs, career fairs, signing days and award programs; Provide enrollment presentations on site and within service area for recruitment purposes; Visit middle schools, high schools, businesses, and community partners to promote the college to aid in recruitment.
• Additional Responsibilities: Assists with prospective student data entry and coordination of data entry efforts related to enrollment development in the CRM; Assists with prospective and admitted student communications via text, phone, and email, supports Senators Central team on a daily basis; responsible to assist, inform and instruct students in the areas of financial aid, admissions, student account, student records, and other general information related to enrollment via phone, email, in-person, virtually, etc.; Attends and assists in planning for Orientation and yield related student/family events.
• May perform other duties as assigned.

Required Qualifications:

• High school diploma
  
• Demonstrated ability to communicate effectively with students, staff and faculty.
  
• Demonstrated ability to maintain effective, collaborative working relationships with internal and external colleagues and constituents.
  
• Demonstrated knowledge on college’s programs of study and offerings.
  
• Demonstrated ability for critical thinking and problem-solving skills.
  
• Advanced knowledge and demonstrated ability with Office 365, Banner (or other data management systems), other technology platforms.
  
• Demonstrated ability to deliver professional oral presentations.
  
• Must have a valid driver’s license.
  
• Flexibility to work some evenings and weekends.
  

Preferred Qualifications:

• Experience working in higher education setting in the role of recruitment/admissions.

Behavioral Core Competencies:

• Works effectively as team member to achieve goals and objectives.
  
• Shares information readily with others and listens effectively, showing openness to new ideas
  
• Treats team members with dignity and trust and shows respect for others’ race, nationality, gender, age, background, perspectives, experience and style.
  
• Displays a high degree of personal effectiveness; pursues objectives with consistent determination. Willing and prepared to accept personal responsibility for actions, both positive and negative.
  
• Treats team members with respect. Willingly responds to requests for assistance from team members.
  
• Respects the College’s rich heritage and historical achievements by embracing important changes that advance the College’s mission while honoring the past.
  
• Exercises discretion and forethought in the efficient utilization of organizational resources, showing respect for the organization’s generous benefactors and supporters.

Environment & Working Conditions: Duties are performed in a typical office environment that is clean, well lit, quiet, and temperature controlled.  Special events could require travel or working in an outside environment. 

Physical Demands (including requirements for travel or working nights/weekends/holidays):

• Requires evening and early morning working hours; some weekend working hours.
• Requires travel to college fairs, recruitment events, conferences, other campuses for Orientations, etc.
• Requires ongoing verbal communication via telephone and in person.
• Requires mobility needed to travel to other campuses to work with students.
• Special events may require travel and working outside the normal scheduled work day.
• Requires mobility to provide walking campus tours to individual and/or large groups of students.
• Requires ability to lift 20lbs or less

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this job.

REQ#501269

Posting Closes: Open Until Filled.