TBR | The College System of Tennessee

Title: Testing Administrator

Number of Positions: 1

Department: Academic Testing

Classification: 3m-on-campus mobile

Position Summary: The overall purpose of this job is to assist in developing, administering and maintaining the Testing Center Program, which includes administering, reporting information regarding standardized tests, in-house tests, and high school equivalency exams. Responsibilities also include day-to-day support and/or management of the HV Testing Center and managing standardized testing programs, including Certiport, CLEP, HESI, HiSET, Kryterion, DSST, Correspondence Testing etc.

Essential Functions:

75% Testing Center Operation

1. Staff the Academic Testing Center/Office as required.  
2. Monitor e-mail/phone and respond to testing requests/questions.
3. Process dynamic forms, email requests and printed test materials.
4. Administer in-house and standardized exams per written and verbal

instructions.  

1. Follow all Testing Center policies/procedures for test administration. 
2. File new and completed exams. 
3. Assist instructors with test pick-up.  
4. Prepare an Incident/Test Irregularities Report to document irregularities, testing discrepancies, or dishonesty and forward report and copies of pertinent materials to faculty and the Director. 
5. Collaborate with faculty regarding test revisions, availability of tests, and guidelines and testing options for various tests. 
6. Successfully complete requirements necessary to achieve certification to administer a number of standardized exams, such as Certiport, CLEP, DSST, HESI, HISET, and Kryterion.  
7. Maintain an optimal testing environment that adheres to college, standardized and National College Testing (NCTA) standards. 
8. Maintain security and accountability before, during, and after testing in compliance with established procedures.  
9. Assist with the intercampus test transfer system.  
10. Provide accommodations to examinees using assistive technology as provided by Disability Services. Assists with staff training.
11. Interviews, hires, trains, evaluates, and supervises student employees.

20% Test Program Management

1. Collaborate/communicate effectively with the Director and other testing staff regarding improving/changing testing operations, staffing, and updating of testing policies/procedures. 
2. Update Quickstarts for testing programs. 
3. Assist with managing correspondence testing and standardized testing programs (Certiport, CLEP, DSST, HESI, HiSET, Kryterion, etc.) as assigned, including establishing test dates. 
4. Monitor the TracCloud Ssystem and ensure Ccheck Iin/Oout is as efficient as possible. 
5. Report all IT/Computer problems to the Helpdesk and provide any assistance as required. 

5%  

   21. Order supplies needed for testing.                                                                                                                                              22. Other duties as assigned.

Note: The College reserves the right to change or reassign job duties, or combine positions at any time.

Job Requirements: 

• Associate’s degree and two years of related experience, or a high school diploma or equivalent and 4 years’ experience in academic testing.
• Certification training and testing must be completed prior to administering tests that require such certification (HiSET, CLEP, HESI, etc.). 

Part-time work experience is calculated at 50% credit of full-time work experience.

Skills/Abilities: Communication, decision-making, program management, computer usage, customer service; able to engage in the College’s mission, vision, and values

Physical Demands:

Lifting (5-30 pounds) 

Standing/walking 

Visual/auditory monitoring of tests - constant 

Full-time Employment Benefits:

• Insurance Options: Health, Dental, Vision, Life, Short/Long-term Disability, FSA/HSA 
• Wellness Incentive Program, if enrolled in health plan
• Educational Assistance: Fee Waiver, Spouse/Dependent discounts, Audit/Non-Credit, Reimbursement Program
• Employee Assistance Program
• Retirement Options: Tennessee traditional pension plan option (TCRS), 401k with $100 company match, 457, 403b
• Employee Discount program with over 900+ companies
• 14 Paid Holidays/Year Includes paid days off the last week of December
• Sick Leave Bank
• Longevity Pay
• Many opportunities for professional development

Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the nondiscrimination policy. For questions or concerns, please contact George Underwood at gtunderwood@pstcc.edu or 865-539-7354.

If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at recruiting@pstcc.edu.

If you are interested in this position, click on Apply located below or Apply Now in the upper right-hand corner. 

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