TBR | The College System of Tennessee

Title: TRIO Success and Engagement Coach (Temporary Part-Time)

Department: TRIO Student Support Services

Campus: Hardin Valley Campus

Closing Date: Open Until Filled

Type of Appointment: (Temporary Part-Time)

Pay Rate: $17.63 per hour
*If you are a PSCC Student and eligible for the Student Employment Program, you will be paid on experience and the rates are $14.00 (no experience), $15.00 (6 months experience) and $16.00 (9 months experience)*.

Work Hours: 20-30 hours per week

Position Summary: The TRIO Student Support Services Success and Engagement Coach will provide individualized guidance, academic support, and skill-building to the TRIO SSS participants through one-on-one coaching sessions. The role involves monitoring student progress, connecting them to campus resources, assisting with transfer and financial aid processes, and maintaining accurate records to ensure program compliance and success. Coaches also help with recruitment, program events, and collaboration with faculty and staff to support student development.

Duties and Responsibilities:

• Serve as the first point of contact in the TRIO Student Support Services office
• Provide clerical assistance to TRIO staff as requested
• Establish and maintain a regular meeting schedule with an assigned caseload of students, and provide academic coaching and diagnostic feedback on financial goals, academic skills, professional development, and career planning.
• Document coaching sessions with students and record documentation in the student data management software system
• Assist in the monitoring of TRIO SSS participants’ progress.
• Ensure students receive appropriate academic, transfer guidance, and financial support services.
• Assist in the design and implementation of workshops on academic success, professional development, and financial literacy, and transfer assistance.
• Assist in the recruitment of TRIO-eligible students including serving as representative of TRIO SSS at collegewide events as assigned by the TRIO Director
• Perform other related duties as assigned by the TRIO SSS Director

Note: The College reserves the right to change or reassign job duties, or combine positions at any time.

Required Qualifications: Degree in the area of psychology, sociology, education, or related field. 1-2 Bachelor years of working with students in an educational setting, preferably serving as a teacher, academic coach, mentor, or advisor.

Knowledge, Skills and Abilities
• Ability to communicate effectively, both verbally and written
• Excellent interpersonal skills, follow-through and persistence working with students, faculty and staff, administration, and the community.
• Ability to prioritize work and perform multiple tasks
• Ability to work with diverse staff and populations and a variety of educational personnel and community audiences
• General knowledge of college programs, requirements, policies, and procedures.
• Strong planning, facilitation, and presentation skills.
• Ability to work independently as well as to function effectively and collaboratively in a team
• Possess strong organizational skills and ability to handle multiple tasks.
• Ability to assess the needs of educationally disadvantaged students.
• Ability to design strategies that utilize successful motivational techniques.
• Ability to maintain confidentiality regarding student information.
• Ability to plan and coordinate educational outreach activities.
• Demonstrate understanding, training, sensitivity, and commitment to populations served by TRIO Student Support Services Program grant.
• Proficient with computer applications; a thorough understanding of Microsoft Office suite

Preferred Knowledge & Skills
• Experience working or participating in TRIO Programs
• Experience working in Higher Education
• Experience coaching/mentoring college students.
• Candidates who are bilingual (English and Spanish).

Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the nondiscrimination policy. For questions or concerns, please contact George Underwood at gtunderwood@pstcc.edu or 865-539-7354.

If you have any problems or questions please contact Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at recruiting@pstcc.edu.

If you are interested in this position, click on the link to the top right to apply.

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