TBR | The College System of Tennessee

POSITION ANNOUNCEMENT

Financial Aid Support Associate

The Tennessee College of Applied Technology-Pulaski is accepting applications for a Financial Aid Support Associate.  This full-time non-exempt position will report to the Vice President of Student Services.  Scheduled work hours are Monday-Friday, 7:30 a.m. to 4:00 p.m.

MINIMUM QUALIFICATIONS:

• Associate degree in a related field from an accredited institution.  Comparable combination of education and related employment experiences may be considered.
• Must be proficient in Microsoft Excell, Word, Outlook, and Teams.

PREFERRED QUALIFICATIONS:

• Prior Financial Aid experience preferred.
• Knowledge of the Ellucian Banner system is a plus.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong time management skills with the ability to prioritize projects, attend to multiple projects simultaneously and consistently meet deadlines in a complex, fast-paced environment.
• Working knowledge and/or ability to read and accurately interpret state, federal and institutional policies and guidelines.
• Strong math skills required.
• Ability to work independently and as part of a team.
• Willingness to remain current in regulations and policies relating to financial aid programs.
• Must possess a high level of accuracy, self-motivation and strong attention to detail.
• Must have the ability to establish and maintain effective interpersonal working relationships with current and prospective students, faculty, and staff.

RESPONSIBILITIES:

• Verification and documentation of student eligibility for aid programs.
• Counseling current and prospective students and parents regarding all aspects of financial aid process and third-party student aid programs.
• Assisting current and prospective students in completing financial aid applications.
• Certifying eligibility of dual enrollment students.
• Serving as the School Certifying Official for veterans’ benefit programs.
• Some travel is required.
• Perform other duties as directed and assigned by the administration.

SALARY:

In accordance with guidelines established by the Tennessee Board of Regents and the Tennessee Colleges of Applied Technology.

POSITION TIMELINE:

The job positing will be open to receive applications until November 15, 2026.

APPLICATION SUBMISSION & REVIEW:

To be considered for this position at TCAT-Pulaski, you must create an online application at

Financial Aid Assistant - Pulaski, Tennessee, United States

Your skills, abilities, qualifications, and years of experience will be evaluated using what is recorded on your application.  Please be sure to include the complete Begin and End Dates under your Employment History.  Scan and attach required documents to the online applications in Word or PDF format.  Your application will not be considered for review if all the required documents are not provided.  If you have any questions or issues, please contact Stephanie Grissom at (931) 424-2422 or stephanie.grissom@tcatpulaski.edu.

REQUIRED DOCUMENTS:

• Cover Letter
• Resume
• Educational transcripts, diplomas, and licenses

TCAT-Pulaski does not discriminate on the basis of rate, color, religion, creed, ethnicity or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by the Tennessee Board of Regents policies with respect to employment, programs, and activities.  The following person has been designated to handle inquires regarding nondiscrimination policies: Christa Williams, Vice President of Student Services/Title VI Coordinator. Christa.williams@tcatpulaski.edu 1233 E College Street, Pulaski, TN  38478 (931) 424-4014.